Toronto, ON, M5R 1A6, CAN
5 days ago
Group Product Manager - Simplii Financial
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you’ll** **be doing** Simplii Financial is transforming how millions of Canadians manage their money. The Product team is central to the Simplii organization. We turn complexity into clarity – working across design, operations, engineering, analytics, compliance, and risk – to build features that solve real human problems. As an integral member of Simplii Financials’ Product Management team, the Senior Product Manager - Cards, is the key subject matter expert and owner of end-to-end card lifecycle for debit and credit card. You will directly report to the Director of Payments and will be responsible for defining and delivering the medium‑term roadmap that modernizes our debit and credit card journeys. You will navigate the intersection of product strategy, technical operations, and risk management to drive the seamless execution of network changes. _At Simplii Financial we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote._ **How you'll succeed** + **Vision & Roadmap -** Developa clear visionfor your product journey, define roadmap themes and success criteria, and communicate these to stakeholders and cross-functional teams. Create compelling narratives that guide priorities. + **Discovery & Customer Insight** - Lead structured discovery for new features, analyze customer data to uncover insights, segment users, and build business cases for new opportunities. Frame problems and define opportunities to enhance the customer experience. + **Cross-Functional Leadership-** Lead "Scope & Define" sessions with Internal Tech Ops, Third-Party Processors, and Risk partners to translate network requirements into actionable technical specs. + **KPI Ownership-** Define and track KPIs related to debit and credit card implementation (e.g., compliance rates, delivery timelines, incident reductions). + **Mandate Advocacy & Oversight -** Act as the primary point of contact for payment networksregardingmandates. Interpret technical bulletins todeterminethe specific impact on the bank’s debit infrastructure,processand risks. + **Stakeholder Communication- Translate** complex product strategy, trade-offs, and delivery risks into clear,timelynarratives that enable confident executive decisions. **Who You Are** + **You can** **demonstrate** **:** 5-7years in the payments industry, focused ondebit or creditcard, workingdirectly at a Major Payment Network or a top-tier Issuing Bank. Technical literacy and deep understanding of tokenization and API integrations, with proven record of managing complex, high-stakes projects in a regulated banking environment. + **Strategic Communication:** Ability to explain highly technical network requirements to non-technical stakeholders (and vice-versa). Risk mindset and strong ability to identify edge cases in transaction processing and fraud mitigation strategies. ** ** + **Collaborative excellence:** Build effective partnerships and drive teamwork across functions, levels, and organizations to achieve shared objectives and maximize collective impact. ** ** + ** ** **You put our clients first.** You engage with purpose to find the right solutions. You go the extramile, becauseit'sthe right thing to do.You have unwavering commitment to putting customers first and delivering exceptional experiences that solve real financial challenges for Canadians. ** ** + **You give meaning to data.** Data-driven decision making and ability toleverageanalytics, experimentation, and insights to inform strategic decisions whilemaintainingintuitive understanding of customer needs and market dynamics. + **You embrace and champion change.** You'llcontinuously evolve your thinking and the way you workin order todeliver your best **.** + **Values matter to you.** You bring your real self toworkand you live our values - trust, teamwork, and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). + We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-161 Bay St., 4th **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Agile Delivery, Cross-Functional Teamwork, Data Insights, Debit Cards, Network Updates, Product Management, Project Management At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
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