USA
6 hours ago
Group Product Manager - Mobile Apps
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... The Group Product Manager is a strategic people leader responsible for developing, planning, and managing complex products and programs with broad scope and high impact. This role leads a team of Product Managers, ensuring seamless technology and business transitions while maintaining day-to-day operations. The ideal candidate demonstrates strong business leadership, technology and financial acumen, and the ability to influence at all levels. They will lead teams in translating strategy into execution, ensuring product outcomes align with business and customer needs. Additionally, they will manage product budgets, oversee product teams, and promote best practices in product development and discovery. This position requires a blend of leadership, strategic thinking, and hands-on product management expertise. Day to day, you'll... + Define and drive the strategy for H&R Block’s flagship digital experience + Lead a team of PMs across mobile, personalization, and client engagement surfaces + Build and execute roadmaps for the MyBlock mobile app; exhibit ruthless prioritization for achieving the best outcomes for our customers + Inspire and partner with design, engineering, and marketing to drive the collective team forward toward a common goal + Align product direction with H&R Block’s long-term vision, build, evangelize, and execute product roadmaps to deliver the vision + Develop high-performing teams that utilize continuous product discovery best practices, including frequent user research, to ensure products meet user needs and business goals + Clearly articulate a compelling vision for the product and demonstrate a deep understanding of customer problems + Advocate and implement customer-centric discovery practices, leading by example in problem-solving and learning; drive critical thinking in product backlogs by evaluating desirability, viability, and feasibility, making trade-offs, and helping teams define MVPs and subsequent iterations + Develop high-performing teams that deliver using modern SDLC best practices and methodologies, ensuring a comprehensive roadmap and backlog across teams + Manage the delivery of all customer experience, design, go-to-market, and technology components, partnering with business leaders to secure necessary resources and manage the product/project budget to meet or exceed financial and timing goals + Inspire, guide, and motivate others to achieve common goals, successfully influencing stakeholders and navigating complex challenges and dependencies + Lead activities to share progress, direction, and feature demonstrations with leadership, using strong influence leadership skills to coordinate technology and design work for on-time delivery; align product strategy with technical capabilities and constraints + Regularly conduct team retrospectives and drive resulting actions to continuously improve processes and outcomes + Collaborate effectively across engineering, design, and business functions to obtain and commit necessary associate resources at the appropriate time, level, and expertise to support the products + Craft logical business cases, understand financial impacts, and define and execute business and customer benefit OKRs; use data to prioritize opportunities, demonstrate product value, and impact KPIs; lead the team in deriving insights and driving the learning agenda through analysis and testing + Engage in personal development to enhance competencies in people leadership, strategy, and high-performance execution while developing and leading high-performing teams What you'll bring to the team... Education: + Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience Work Experience: + 8 years of experience in product management to include leading very large mission + Prior experience as a Group PM of a consumer mobile app, preferably in the FinTech space + Experience integrating with vendors for app notifications and analytics critical products that involve significant business and technology change + Expertise with technology delivery/software development methodologies (notably Agile, Lean, DevOps) + Experience leading large teams in a matrix management environment with demonstrated record of establishing priorities and meeting deadlines + Experience developing and managing product budgets + Strong knowledge of business case development including cost/benefit analysis, NPV, and current and future state assessment + Superior oral, written and interpersonal communication skills. Strong presentation and facilitation skills necessary to communicate and influence a wide range of audiences + Superior ability to oversee tasks and delegate responsibilities to direct reports, squad members or adjacent teams. Demonstrated ability to manage people effectively, provide straightforward feedback, and focus on team development + Ability to think strategically, develop long-term plans, and execute to achieve product outcomes It would be even better if you also had... + Master of Business Administration + Prior experience leading product management teams and creating high performing teams + Formal product management certifications or training, or equivalent Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com (https://www.blockbenefits.com/public/welcome) . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $125,500.00 - $200,800.00/Yr.
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