**Additional Information** **Job Number** 25201658 **Job Category** Landscaping & Grounds **Location** Kingsport Golf Club, 1901 Meadowview Parkway, Kingsport, Tennessee, United States, 37660VIEW ON MAP (https://www.google.com/maps?q=Kingsport%20Golf%20Club%2C%201901%20Meadowview%20Parkway%2C%20Kingsport%2C%20Tennessee%2C%20United%20States%2C%2037660) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $75,000-$95,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees engaged in maintaining the grounds and keeping golf course turf in playing condition. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. **CANDIDATE PROFILE** **Education and Experience** • 2-year degree from an accredited university in Agriculture, Horticulture, or related major; 2 years experience in the landscaping/grounds or related professional area. OR • 4-year bachelor's degree from an accredited university in Agriculture, Horticulture, or related major; no work experience required. **CORE WORK ACTIVITIES** **Managing Day-to-Day Operations** • Assists in evaluating and implementing new technologies, equipment and supplies. • Communicates regularly with golf professional staff/tournament coordinator to ensure that all tournament needs and special set-ups are satisfied. • Determines work priorities and schedules employees to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying. • Ensures all lawns and plantings are properly watered, fertilized and cared for to promote healthy growth and prevent problems. • Ensures contractors quality of work and compliance with safety policies and procedures. • Helps ensure regulatory compliance to facility regulations and safety standards. • Helps to manage the overall look of the golf course including lawn care and maintenance, irrigation, horticultural/pruning, weed control, pest and disease control. • Keeps equipment maintained and operating at optimum effectiveness, efficiency and safety. • Maintains accurate logs and records as required. • Manages parts, supplies and equipment inventories within budget. • Mixes and prepares recommended spray and dust solutions. • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. **Leading Landscaping/Grounds Team** • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Encourages and builds mutual trust, respect, and cooperation among team members. • Ensures and maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Gets members of a group to work together to accomplish tasks. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Understands and complies with loss prevention policies and procedures. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service** • Creates a positive atmosphere for guest relations. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Empowers employees to provide excellent customer service. • Ensures that quality standards and customers expectations are met on a daily basis. • Provides services that are above and beyond for customer satisfaction and retention. **Managing and Conducting** **Human Resource Activities** • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. • Assists as needed in the interviewing and hiring of Grounds landscaping employee team members with the appropriate skills. • Communicates performance expectations in accordance with job descriptions for each position. • Conducts a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Helps ensure necessary permits and licenses are obtained and kept current. • Helps train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures. • Participates in employee progressive discipline procedures. • Participates in employee recognition program, publicly recognizing good quality, performance and service. • Participates as needed in the investigation of employee accidents. **Additional Responsibilities** • Analyzes information and evaluating results to choose the best solution and solve problems. • Keeps up-to-date technically and applying new knowledge to your job. • Promotes golf course maintenance as a career through involvement with the local school system (e.g., horticulture classes, science classes, etc.). • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.