Position Overview

The Grocery Manager is responsible for overseeing the daily operations of the Grocery Department, ensuring execution of merchandising standards, inventory control, and exceptional customer service. This role drives sales, manages expenses, and leads a high-performing team while maintaining strong in-stock conditions and operational excellence.

Key Responsibilities Department Operations Oversee day-to-day grocery department operations Ensure shelves are fully stocked, faced, and properly merchandised Maintain high standards for cleanliness, organization, and food safety Ensure accurate pricing, signage, and promotional execution Team Leadership & Development Hire, train, and develop grocery associates and supervisors Create and manage schedules to meet labor targets and business needs Provide coaching, feedback, and accountability to team members Foster a positive, productive, and results-driven work environment Customer Service Deliver and promote a strong customer-first culture Ensure fast, friendly, and efficient service throughout the department Address and resolve customer concerns promptly and professionally Inventory & Merchandising Manage inventory levels to ensure strong in-stock conditions Oversee ordering, receiving, and backroom organization Monitor and control shrink, damages, and out-of-stocks Execute merchandising plans, displays, and ad features Financial Performance Drive department sales and profitability Manage labor, shrink, and operating expenses Analyze performance metrics and implement improvement plans Support overall store financial goals Safety & Compliance Ensure compliance with food safety and sanitation standards Follow all company safety procedures and policies Maintain a safe environment for customers and employees Qualifications Previous grocery, retail, or department management experience Strong leadership and team development skills Knowledge of grocery operations, inventory control, and merchandising Ability to multitask in a fast-paced environment Strong communication and organizational skills Work Environment & Physical Requirements Ability to lift up to 50 lbs regularly Frequent standing, walking, bending, and stocking Flexible schedule including early mornings, nights, weekends, and holidays Key Competencies Leadership & team development Customer focus Inventory management Operational execution Problem-solving & decision-making Career Path Opportunities Assistant Store Director Store Director District Leadership