Description
Job Title: GreenDrop Bookstore Ambassador
Pay Rate: $15.45 to $19.31
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.
By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.
[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]
What you can expect:
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision.Company-paid life insurance for extra protection and peace of mind.Programs to stop smoking, diabetes management coaching, and on demand care options.A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.Paid time off from work for leisure or other hobbies.A range of mental health services to assist you in managing daily life.
What you’ll be working on:
The GreenDrop Bookstore Ambassador role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to both our donors and our customers every day.As donors arrive, this position will create a welcoming experience by greeting each donor, unloading the donations from their vehicles, ensuring customer donations are properly recorded, providing an overall welcoming, friendly, helpful, and efficient customer service experience while also performing general recovery duties.
Essential Job Functions:
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
This includes but is not limited to the following:
Promptly open the location each assigned day and prepare the site for businessIndependently interact with donors and customers with a positive attitude providing them with friendly, helpful and efficient customer service in every interactionFriendly: Smile, make eye contact, greet, compliment the donor donation or customer purchase and thank themHelpful: Respond quickly as donors or customer approach, help them unload or answer any questions they may have, and tell them about our nonprofit partnerEfficient: Keep interactions moving. Be alert to customers or donors waiting, and work efficientlySelf-Checkout Register: Smiles and greets each customer. Monitors customer activity and quickly responds to customers who need assistance. Proactively encourages customers to use self-checkout and educates customers on how to use self-checkout.Assist donors with their donations and help to unload their vehiclesRecord donation details, and organize the collection area to achieve maximum efficiency Assist driver during donation pick-upsMaintain overall cleanliness and safety standards outside the store and in the collection area. Stock the book department with new products daily and remove old product. Help maintain organization and shopability of the book department and eliminate deadstock. Continuously shift groups of merchandise within the categories to merchandise new items. Pick up items off the floor and return them to their proper area. Dust, clean and organize shelvesPerform all opening and closing proceduresOther duties assigned by the manager
What you have:
Ability to read and writeService-oriented with an outstanding ability to interact with peopleExcellent verbal communication skillsHonesty and integrityAbility to lift 50lbs continuously throughout the dayReliable transportation and commitment to attendance and punctualityAbility to stand for extended periods throughout the dayAbility to work outside in varying weather conditionsWillingness and ability to work weekend days as a regular part of the position scheduleAbility to work independently without continuous supervisionAbility to perform basic math calculations and computer technology at the level normally required in high schoolLifting and carrying 50lbs continuously throughout the dayReaching overhead 30% of the timePushing or pulling 50% of the timeStanding 100% of the timeBending and crouching 50% of the timeRepetitive use of hands 50% of the timeGrasping items with hands 80% of the timeAble and willing to safety, cautiously, and efficiently navigate work environment that may include all forms of vehicles, large heavy equipment and product, elevated and uneven surfaces, and heights, and product using various conveyancesThe ability to communicate and understand the spoken word
Minimum Age Requirements:
Must be at least 18 years of age.
FLSA: Hourly
Travel: No travel required.
Work Type/Location: 21120 S. La Grange Road, Frankfort, IL 60423
Savers/GreenDrop is an E-Verify employer