**Description:** You will be responsible to provide an excellent and consistent level of service to your customers. The Grand Club Manager is responsible to contribute to the smooth and efficient running of the Grand Club / Executive Lounge. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Duty Manager or Guest Services Manager in a hotel. Excellent communication and customer relations skills. **Primary Location:** ID-JW-Jakarta **Organization:** Grand Hyatt Jakarta **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** JAK001382 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.