**Description:** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Grand Clubs at Hyatt are exclusive, private lounges that cater to VIPs and frequent stay members. These clubs offer a variety of food and beverage services as well as current periodicals and the latest in media options and technology. In addition to refreshing the lounge, the Grand Club Concierge is responsible for answering questions and making reservations or recommendations. This position offers the opportunity to engage in casual conversation and to indulge special requests. View ourVirtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel. **Qualifications:** + A true desire to satisfy the needs of others in a relaxed environment. + Refined verbal communication skills. **Primary Location:** US-AZ-Scottsdale **Organization:** Grand Hyatt Scottsdale Resort **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Guest Services **Req ID:** SCO006151 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.