Position Information Classification TitleTemporary Hourly Employment CategoryTemporary Is this an Hourly position?Yes Work Hours/Week0-40 Overtime Eligible?Yes Position LocationFort Collins, CO 80523 Does this position qualify for hybrid or remote work?No Description of Work Unit The purpose of the Graduate School is to promote high quality education and specialized training and to further the scholarly research and creative artistry with which such education is intimately linked for more than 6,7000 graduate students enrolled on campus and in online programs. Graduate degrees are awarded by CSU as an overall institution. Accordingly, CSU has specified that certain academic practices and procedures shall apply to all graduate degrees regardless of the departments and colleges in which study is undertaken. As is the case in most quality universities, some consistency of requirements has been found desirable. The Graduate School develops, proposed, applies and administers these requirements. This activity involves several discrete kinds of functions. First, the Graduate School monitors all students’ progress through the entire graduate career, from sending out preliminary information on admissions to graduation. It maintains student records on application, admission, credits earned, formal programs of study, academic standing, progress toward the degree, and graduation. Additionally, it provides a regular flow of information to students and faculty regarding these practices so that the necessary steps can be taken as easily and conveniently as possible. The Graduate School maintains an active liaison with students both on matters of overall interest and at the level of individual concerns. The former typically involves close contact with the Graduate Student Council, the campus-wide organization of graduate students, or its officers. The latter centers around matters which particular students raise as specific single cases. The Graduate School collects and maintains information on the condition of the graduate education mission of CSU . It concerns itself with institution-wide policies and practices that may affect this condition and will implement particular arrangements or make recommendations to the Faculty Council as appropriate. Search Contact Emailsandra.dailey@colostate.edu Position Summary This position will serve as the Graduate School receptionist in the main office during operating hours. The Graduate School main office is open from 9am-4pm, Mon-Thur. The primary purpose of this position is to greet walk in visitors, answer the telephone, process incoming and outgoing mail, and other administrative tasks. Position Minimum Qualifications + One (1) year of relevant experience in an occupation related to the work assigned to this position Preferred Qualifications + Strong customer service skills and the ability to work with populations including students, faculty, and staff. + Demonstrated ability to work independently as well as on a team. + Ability to flex between slow and busy times. + Previous experience in a Higher Education Administrative Office. + Demonstrated knowledge and experience working with university student management (ARIESweb, Banner) and admissions systems (Slate). + Proficiency in MS Office programs (Excel, Outlook, Word, PowerPoint, etc.) + Demonstrated commitment to and experience in supporting student populations. + Demonstrated experience tracking deadlines and forms. + Organizational experience and the ability to manage competing priorities and tasks. + Clear and concise written and verbal communication skills. + Attention to detail and proofreading skills. + Interpersonal skills and the ability to build collaborative working relationships. Posting Details Working TitleGraduate School Receptionist Posting Number202500631T DepartmentGraduate School Salary Range$19-$23 per hour Employee Benefits Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact. + Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/02/benefits-summary-hourly.pdf) + Explore the additional perks of working at CSU here. + For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) . + Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) ! Close Date10/13/2025 Special Instructions to Applicants CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. EEO Colorado State University ( CSU ) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Essential Job Duties Job Duty CategoryFront Desk Management Duty/Responsibility + Greet students, faculty, staff, and campus visitors in a courteous and professional manner. + Provide general information about department services, academic programs, and campus resources. + Direct individuals to appropriate offices or personnel. + Answer and route incoming phone calls and emails to appropriate staff or departments. + Respond to routine inquiries regarding registration, deadlines, or other Graduate School procedures. + Maintain clear communication channels between faculty, staff, and students. + Monitor and maintain inventory of office supplies and request replenishments as needed. + Ensure front office and common areas remain clean, organized, and welcoming. Percentage Of Time50 Job Duty CategoryAdministrative Support Duty/Responsibility + Assist with filing, scanning, and organizing academic or administrative records. + Input and update student records, course registrations, or advising notes in student information systems (e.g., Banner, PeopleSoft). + Assist with incoming and outgoing mail to support daily office operations. + Maintain confidentiality of academic records in compliance with FERPA . Percentage Of Time45 Job Duty CategoryEvent Support Duty/Responsibility + Provide administrative event support which may include: + Arrange catering, AV equipment, seating, signage, and setup/cleanup services. + Prepare and distribute event materials (e.g., name tags, agendas, programs). + Send thank-you notes to speakers, participants, and volunteers. + Distribute post-event materials (e.g., presentation slides, recordings). + Analyze feedback and suggest improvements for future events. Percentage Of Time5 References Minimum References Required2 Maximum References Required3 Documents Needed To Apply Required Documents + Resume + Cover Letter + List of Professional References Optional Documents