Graduate CX Projects Delivery Job Description: Calling all Graduates! Do you have a passion for customer experience? Are you motivated to solve problems and work with others to find solutions? Are you looking for an opportunity to kickstart your career with a dynamic role that offers industry-leading training and mentoring? Welcome to Sage. Sage is a global FTSE 100 listed software company with big growth ambitions. We want to hear from individuals with interests in customer experience, technology, organisational behaviour, culture, human risk, communications, and data. You will be contributing to the enhancement of Sage’s customer journey, so you will need to thrive on exploring new ideas and resolving challenges. As a Graduate CX Project Manager at Sage, you will play a pivotal role in enhancing our customer journey across the Finance and ERP Division. You will lead cross-functional initiatives, working closely with teams from marketing, product development, operations, and IT to ensure seamless execution of customer experience improvement projects. Your mission will be to deliver projects on time, within scope, and with a focus on customer-centric outcomes. Key Responsibilities: 𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐦𝐚𝐤𝐞 𝐲𝐨𝐮 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥? To be eligible, you’ll need to be a Graduate, but we’re open to different degree disciplines. The following skills will also help you thrive in role, • Strong organizational skills with attention to detail. • Data driven, able to use data to provide insights. • Understanding of project management frameworks (Agile, Waterfall, Six Sigma). • Effective communication and presentation skills. • Ability to coordinate with cross-functional teams. • Optimistic approach to problem-solving and a passion for learning. • Ideally, you’ll have proficiency in project management tools (e.g., Jira, Asana). In this role you will be working in our Ponce City Market, Atlanta Office. We offer hybrid working with a minumum of 3 days in the office per week. Application Process: 1. Apply online with your CV/Resume. 2. Complete a gamified science-driven assessment via Harver, to help us accurately assess if you’re aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process. 3. Video Interview: Complete a short video interview to bring your experience to life. 4. Assessment Centre: If your video interview is successful, you’ll be invited to an Assessment Centre at one of our Sage offices. 5. Graduate Programme: Successful candidates will join our Graduate Programme on 1 October 2025. As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience. Function: Product Delivery Country: United States Office Location: Atlanta Work Place type: Hybrid Advert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.