Philadelphia, PA, 19133, USA
1 day ago
GovConnect Salesforce AI Product Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Work You'll Do: + Bachelor's Degree + Lead the end-to-end product lifecycle for GovConnect assets, with a focus on AI-driven enhancements and Salesforce integration. + Develop and execute product strategies that leverage Salesforce Einstein and other AI technologies to deliver innovative solutions for public sector clients. + Collaborate with engineering, design, business development, and client teams to define product requirements, prioritize features, and deliver high-impact solutions. + Drive the integration of Salesforce Agents and AI capabilities into existing and new GovConnect offerings. + Analyze market trends, client feedback, and competitive landscape to inform product direction and identify new opportunities for growth. + Champion agile methodologies, ensuring rapid iteration, continuous improvement, and timely delivery of product releases. + Develop and maintain product roadmaps, ensuring alignment with business objectives and client needs. + Serve as a subject matter expert on Salesforce Einstein and AI solutions, providing guidance and support to internal teams and clients. + Measure and report on product performance, using data-driven insights to optimize features and user experience. The Team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life. Qualifications Required: + Demonstrated experience leading the full product lifecycle, from ideation to launch and ongoing optimization, preferably in the technology or public sector space. + Deep expertise in Salesforce Einstein, including hands-on experience with AI-powered features, Salesforce Agents, and integration with enterprise solutions. + Proven track record of delivering innovative AI-enabled products that drive measurable business value. + Proven project experience driving technical projects, prioritizing work, identifying dependencies, facilitating technical decisions and team discussions. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve. Preferred: + Experience with GovConnect or similar public sector technology platforms. + Familiarity with government procurement processes and compliance requirements. + Knowledge of additional AI/ML platforms and tools. + Salesforce certifications (e.g., Salesforce Certified Einstein Analytics and Discovery Consultant). Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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