**Overview** The Operations Manager is responsible for delivering exceptional client service through the effective management of Integrated Facility Solutions (IFS) at a designated site. This role oversees facility services, cleaning operations, and contract management, ensuring compliance with ISO, FDA, cGMP, and cleanroom standards. A strong, process-driven leader, the Operations Manager drives operational excellence, cost efficiency, and client satisfaction while identifying opportunities for service expansion across all ABM lines. **Benefits:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) **Key Responsibilities:** + Champion a culture of safety and manage the site’s safety program. + Lead preventive and reactive maintenance programs across mechanical, electrical, plumbing, carpentry, janitorial, and infrastructure systems. + Oversee cleaning operations, including general office and cleanroom environments. + Manage vendor contracts (e.g., security, pest control, food services, landscaping). + Supervise 5–8 direct reports and approximately 25 on-site staff. + Ensure compliance with client and ABM CMMS/work order systems. + Monitor and improve service quality through inspections and client feedback. + Develop and implement process improvements to meet cost-saving goals. + Manage a multimillion-dollar budget, ensuring profitability and operational efficiency. + Handle payroll, performance reviews, hiring, and disciplinary actions. + Maintain strong client relationships and resolve service issues promptly. **Qualifications:** **Education & Experience:** + Bachelor’s degree + Minimum 5 years of management experience in facilities or operations. + Proven ability to lead, train, and develop teams. + Strong communication and interpersonal skills. + Experience with P&L analysis and financial reporting. + Familiarity with ISO, FDA, cGMP, and cleanroom operations. **Skills & Competencies:** + Self-starter with strong problem-solving abilities. + Comfortable working in fast-paced, regulated environments. + Proficient in ABM systems and Microsoft Office Suite. + Bilingual in Spanish is a plus. **Work Environment:** + Office, shop, and biopharmaceutical production settings (cleanrooms, labs). + Occasional exposure to boiler/chiller operations and outdoor environments. **Reporting Structure:** + Reports to the National Account Director. + Daily interaction with clients and on-site teams. REQNUMBER: 124813 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.