Job Description SummaryThe General Manager of Operational Excellence for the US and Canada will be responsible for driving continuous improvement across all aspects of the order management, installation project management, and S&OP functions, fostering and advancing a culture centered around LEAN management principles, and leading teams and operations that support cross-segment HPM activities. The leader will be responsible for leading and implementing initiatives to streamline processes and tools, enhance performance and adapt to changing market conditions to drive sustainable long-term growth.

Job Description

The role will lead and direct the following tasks and activities:

Identify, lead and manage cross-functional projects to optimize operations, improve process efficiency, lead adoption of AI technologies, and drive standard work and standard technology and toolsDevelop and implement operational excellence strategies aligned with USCAN and GE HealthCare objectives in strong collaboration with global colleagues. Accountable for aligning USCAN with GE Healthcare Business System (Heartbeat) and leading a ‘fit for purpose’ approach to process design and governance to enable the right balance between standardized and differentiating processesDrive continuous improvement initiatives across the organization to include critical GE HealthCare priorities and initiatives (big rocks)Responsible for leading with LEAN management principles and role modeling core leadership behaviors which include starting with customers in mind, adopting global standards, going to Gemba to actively learn and build trust, taking accountability for delivering results, coaching actively and involving the right people to solve problemsAccountable for adoption of HeartbeatAnalyze current operational processes, identify process inefficiencies, and implement changes to drive growth, improve productivity and reduce costs.Track, analyze, and report on operational performance metricsManage and mentor operational excellence teamsDeliver the Customer Promise for our field teams and clinical customersImprove and strengthen USCAN’s winning culture

Qualifications/Requirements

Ten years of experience in business management, supply chain, or operations OR equivalent years of experience in operations with progressive leadership in the healthcare industryDemonstrated ability to drive & execute results through rigorous operating mechanisms in GE environment, often working across partner functions and other business organizationsExemplary people management, leadership, and communication skills, as well as sales coaching & team building experienceStrong business acumen; financial, organizational, compliance, negotiation, problem solving and influencing skillsImpactful executive presence - high level presentation and interpersonal skills; able tocommunicate and present ideas to customers in a way that produces understanding and impact that builds effective strategic relationshipsAbility to energize, develop, and build rapport, collaboration and influence at all levels within an organization

Desired Characteristics

Previous experience leading service and/or sales for GEHC product portfolioAbility to influence and collaborate with senior level management teamAbility to engage with and deliver GE value proposition to large accountsDirect and/or indirect management experience; managing in a matrix

#LI-Remote

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $192,000.00-$288,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

Application Deadline: September 05, 2025