Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Job DescriptionAllied Universal® is hiring a Global Vice President, Enterprise Accounts-Operations. The Global Vice President, Enterprise Accounts- Operations, will be responsible for overseeing operations and playing a vital role in client relations, problem resolution, service delivery, continuous improvement, and managing any additional services. This is an excellent opportunity to make a significant impact to our enterprise client’s security program and Allied Universal’s company success.
RESPONSIBILITIES:
Lead and provide strategic vision for dynamic, growing Enterprise AccountsEstablish extensive client relationships with executive-level contacts on all assigned portfolios, ensuring client satisfaction through ongoing communication and in person meetingsCoach, manage, lead and mentor assigned Enterprise Accounts Portfolio Managers, providing continuous support and guidance to effectively mitigate any issues that arise and ensure contract complianceEffectively develop and manage the annual budget while closely monitoring financial performance and controlling costs to drive exceptional financial results and operational metrics for all assigned portfoliosPerpetuate and amplify Allied Universal’s brand as the leading security and facility services company with cutting edge technology and tailored solutions through effective needs assessments, relationship building and the delivery of customized solutionsCoordinate travel effectively to optimize client meetings, industry events and conferencesDrive collaboration and provide capture management on strategic deals, including development of capture strategies, cross-functional team coordination, customer presentations, price setting and RFP responsesMaintain thorough knowledge of industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary business goals, operations, challenges, and requirementsQUALIFICATIONS:
Must possess one or more of the following:Bachelor’s degree in Business or related field of study with a minimum of ten (10) years of security operational leadership experienceAssociate’s degree in Business or related field of study with a minimum of twelve (12) years of security operational leadership experienceHigh school diploma or equivalent with a minimum of fourteen (14) years of security operational leadership experienceMinimum of ten (10) years of management experience in the security industry with a combination of account management, customer service, operations, technology solutions and integration servicesExperience managing global teamAdept at inspiring, empowering and developing teams to achieve their full potential, fostering a collaborative and inclusive work environment that drives high-performance and employee satisfactionStrategic thinker with a proven track record in driving operational excellence and leading direct and cross-functional teamsCultivated a strong personal brand within the industry, demonstrating a successful track record of positioning the company's brand effectively throughout local communities and national associationsDemonstrated initiative, adept at handling multiple assignments, prioritizing tasks, and meeting deadlinesCommitted to delivering high-quality customer service, building client relationships, upholding integrity, and delivering continuous financial resultsProficient In web-based applications and computer systems Including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting and presentationsCollaborative and engaged leader that has proven success with all levels of the organization to identify, analyze, and solve problems for continuous improvementSubject matter expert within the security industry with comprehensive knowledge of business practices and challenges Strong financial, oral, and written interpersonal communication skills to respond to high profile rebid opportunitiesAbility to travel 50% internationally and domesticallyPREFERRED QUALIFICATIONS:
Master’s degree in Business or related field of studyLaw enforcement and/or military experienceBENEFITS:
Pay Range: $110,000-$140,000 per yearMedical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysFlex time off planBonus#LI-CW1
ClosingAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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