Job Description:

THE OPPORTUNITY/RESPONSIBILITIES

Manage incoming requests for information from various internal stakeholders:

Involves the following tasks on a daily basis:

Regularly download new requests

Identify and track down any pertinent information

Record the request on a master tracking file

Identify the correct contact persons(s)

Monitor the request to completion, including any follow-up needs

Manage flow of requests from external sources, including priority/urgent requests for data:

Involves the following tasks throughout the day:

Receive the request and document on a master tracking file

Identify correct contact person(s)

Gather the appropriate information

Quickly respond to the original request to keep the flow of information moving steadily

Bi-weekly basis:

Create a report of total requests received, resolved, and outstanding

As needed, recurring basis:

Participate in status meetings, as requested

Ad hoc reporting, as requested

Participate in process improvement discussions as subject matter expert, as requested

Key responsibilities:

Communication with internal and external stakeholders on highly detailed, often urgent matters

Tracking requests to establish metrics

Reporting on metrics

About Scholastic

For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are – at school, at home and in their communities – by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children’s books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at www.scholastic.com.

Thank you for your consideration in choosing Scholastic.

Qualifications

HOW YOU CAN FIT (Qualifications)

Key behaviors:

Detail-oriented

Highly organized

Process-minded

Effective communicator

Intrinsically motivated

Systems/Tools Proficiency:

Microsoft Suite, specifically Microsoft Forms, Excel, Outlook, OneNote and Teams

Ability to navigate Oracle and other Enterprise-specific systems, following an established SOP

Time Type:

Full time

Job Type:

Temporary

Job Family Group:

Temp Employee

Location Region/State:

New York

Compensation Range:

Hourly Rate: 25.00 - 30.00

EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision