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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures\u2014and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You are joining BCG\u2019s Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG\u2019s internal Digital Product Organization (DPO).

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This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into \u2018Modern Work Experience and Enablement\u2019, a function within worldwide IT.

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The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021.

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This Senior Manager level role is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team\u2019s way of working, planning and managing the team\u2019s releases, and continuously optimizing the team\u2019s performance by managing key performance indicators.

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Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile.

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In this role, you will:

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Drive End-to-End Product Delivery:\u200B

Oversee the delivery of product increments from planning to release.\u200BEnsure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap.\u200BFacilitate, govern and guide planning sessions and workshops for product discovery or initiation.Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc.Manage dependencies across squads to ensure smooth and timely progress on product deliverables.\u200BFacilitate Release Planning and Management:\u200BWork with Product Owners and chapter leads to plan and execute product releases.\u200BSupport pre and post product release activities including L2 support alignment.\u200BImprove agility in processes and tools to reduce time to market and enable faster deployments to productions.\u200BEnsure frequent releases to gather customer feedback and iterate based on insights.\u200BEnsure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc.Facilitate Risk Management:\u200BIdentify risks that may impact product delivery and mitigate them proactively.\u200BAddress impediments and escalate issues to stakeholders when needed.\u200BMetrics and Reporting:\u200BTrack key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance.\u200BUse data-driven insights to identify bottlenecks and areas for improvement.\u200BReview with Product Owners, product performance (e.g., C-sat, adoption, product KPIs).\u200BEnsure product development efforts align with desired outcomes and results.\u200BCreate dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc.\u200BCoach on Agile Processes:\u200BGuide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context.\u200BCoach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working.Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven.\u200BContinuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives.\u200BEncourage culture of inspect and adapt and failing fast through Sprint Reviews.Support Team Enablement:\u200BFostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization.\u200BEncourage opportunities of Innovation and Experimentation.\u200BPartner with Product Owners:To ensure delivery aligns with the product vision and business strategy.\u200BTo define and track OKRs successful completion.\u200BIn backlog prioritization to maximize business value and strategic impact.To identify stakeholders and actively manage expectations.

YOU\u2019RE GOOD AT

Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomesLiving agile culture and values and spreading your passion for them among other teamsSharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organizationApplying innovative and creative thinking to solve complex problems and get things doneBringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offsProblem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunitiesBeing strategic and proactive, bringing proven team coaching experience.Communicating with empathy and influencing others broadly within your area of responsibilityBeing an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplifyInteracting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams growDriving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squadsDelivering complex products, initiatives and outcomes using Agile and Lean methods.Managing stakeholders, ensuring alignment and providing transparency.

YOU HAVE THE ABILITY TO

Identify and solve difficult and complex problems, typically within ambiguous and non-structured settingsAbility to deliver complex outcomes and support achievement of objectives and key results.Proactively advise, facilitate, and coach your Squads\u202FDraw on best practices and develop creative solutions to address challenges facing Squad\u202FUse thorough analysis and strong business judgement to ensure resolution of problems that are not well definedAct as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutionsAble to manage difficult situations and get to resolution and outcomes.Understand impact of problems and solutions on big picture and influences outcomes across squadsProviding strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value.Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization.Able to develop presentations in PowerPoint and present to a larger audience.Able to engage and manage stakeholders effectively.

What You'll Bring

Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred)5-10+ years of client facing management consulting experience \u2013 big 4 consulting preferred5-10+ years of project or program management experience \u2013 expertise in all methodologies preferred (Agile experience required)5-10+ years\u2019 relevant Agile role experience (e.g., Scrum Lead, Agile Coach, Product Owner, Mentor) in 1 or more organizations that includes delivery management experience (e.g RTE / Agile Delivery manager).Agile Certifications (preferred):PSM II (Scrum.org)CSM (Scrum alliance)SAFe RTE / SAFe Scrum Master / SAFe Advanced Scrum Master (Scaled Agile)Agile Delivery managementDeep expertise and experience apply agile software delivery, the path to production and other operational aspectsDeep expertise and experience apply other Agile frameworks (SAFe, XP, DevOps etc.)Extensive experience setting up, customizing, using JIRA / Confluence or other software to manage agile programsExpertise and experience in Generative Artificial Intelligence (GenAI) for personal or professional use \u2013 ability to build custom GPTs, innovate using GenAI for solutions, coach and guide others on the use of GenAI to optimize their way of working and resultsProven experience coaching Product Managers and actively partnering with them to drive product vision, customer engagement, stakeholder alignment, and roadmap development - ensuring strong alignment between strategy, user needs, and delivery outcomes.Practical knowledge and experience applying various coaching tools in team managementExperience with technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projectsExceptional communications and stakeholder management skills \u2013 able to engage, communicate professionally and influence Directors and Senior DirectorsExperience of working in professional services or client facing industry with core skills in the likes of change management, customer centric mindset.Experience and knowledge of organizing and managing work in the form of OKRs (Objective Key Results). Ability to coach and align others on OKR best practices (required)

Who You'll Work With

BCG is looking to provide innovative ways to support and improve our users\u2019 collaboration experiences. You will work with:

Product Owner and Product Analysts, who drive the Product vision and roadmap, working directly with customers and stakeholders. You will partner directly with them to manage the outcomes they prioritize on the Agile release schedule.Other Agile Delivery Leaders filling roles of Scrum Lead, Agile Coach, and Enterprise Coaches whom share the same leadership, operating model, career paths, a love for great product delivery and agility.Portfolio Product Leaders \u2013 who are Senior Product Leadership accountable to setting the digital product strategy and roadmap across their product family, aligned to their customer / stakeholder needs, and aligned to BCG strategic priorities.Technical Area Leads and Product Tech Chapter Leads who are responsible for the strategic architecture, solution and applying the global BCG platform standards across products and engineeringArchitects \u2013 who partner across products and platforms driving tech strategy, consistency and governanceOther experts in partner Centers of Excellence such as UX, UI, AI, QE, Change & Comms, etc. who equally embed in product teams and projects to deliver on the product and project roadmaps aligned to their scope of expertise.

Additional info

*** For US locations only ***

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In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

The base salary range for this role begins at $146,000 in our lowest cost US region and goes up to $187,333 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

Dental coverage, including up to $5,000 in orthodontia benefits

Vision insurance with coverage for both glasses and contact lenses annually

Reimbursement for gym memberships and other fitness activities

Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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