Global Security - Global Workforce Screening Associate
Chase bank
Join our Global Workforce Screening team and play a pivotal role in safeguarding our firm's assets, reputation, employees, and clients. Bring your expertise to a team that values adaptability, decision-making, and analytical prowess. As a Business Analysis and Reporting Associate within the Global Workforce Screening team, you will use a systematic approach to assess evidence and ensure consistent evaluations. You will stay abreast of relevant policies, regulations, and guidelines to ensure decisions are compliant and well-informed.
Job Responsibilities:
Review complex work and make decisions based on evaluation of evidence and applicable criteria.Independently analyze data to assess validity and compliance with relevant policies, regulations, and guidelines.Maintain working knowledge of automated processes supporting workflow.Serve as a subject matter expert in all aspects of the screening life cycle and processes, including vendor initiation, automation, and case management.Provide vendor oversight and work independently to understand what requires escalation.Draft requirements for operational use cases for technology improvement.Work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision.Understand methods, systems, and procedures to effectively process cases, solve problems, and share ideas for improvement.Exercise sound judgment; act with integrity; protect our company, clients, and customers.Required Qualifications, Capabilities, and Skills:
4+ years of work experience in the banking or financial services industry.Ability to evaluate options and make informed choices based on overarching principles or guidelines.Proficiency in Microsoft Office and Alteryx, with the ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes.Understanding of third-party case initiation, technology, and operational workflows, including 'end-to-end' case management, providing vendor oversight, and knowing when to escalate.Ability to manage case load within Service Level Agreement and identify potential escalations.Skills to manage and resolve data-related issues.Outstanding written and verbal communication skills.Initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision.Quickly learn and understand US regulations, the criminal justice system, and credit reports.Ability to cultivate partnerships and collaborate across teams, embracing and adapting to change with ease.Time management and organizational skills, with the ability to work under pressure; must maintain a high degree of confidentiality.
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