Chicago, IL, US
5 days ago
Global Program Manager, DC Security Strategy, Oversight, and Risk (SOAR)
The Data Center Security Strategy, Oversight and Risk (SOAR) team is looking for a Senior Global Program Manager who will support DC Security builders and operators through delivery of strategic physical security programs. This position will support the team's secure media handling and operations portfolio components. The DC SOAR team's mission is to standardize and elevate security practices across the Data Center Community, enabling business growth and delivery while safeguarding customer data and critical infrastructure.

The Strategy, Oversight and Risk (SOAR) Team is embedded in the Data Center Security organization and supports DC Security as well as cross-functional partners and stakeholders in the Data Center Community. The team is made up of program managers and physical security specialists who provide an array of program support under the component pillars of standards, compliance and documentation; threat indexing and planning; and secure media handling and operations. We actively seek diversity of experience, background and viewpoint. We collaborate with partners and stakeholders within DC Security and across the Data Center Community to deliver outcomes.

Key job responsibilities
Engage cross-functional stakeholders, globally, to assess and quantify risks and develop operational mitigation solutions.
Manage requirements and procedural documentation.
Analyze program data to identify trends, extract actionable insights and create reporting.
Monitor and maintain program mechanisms and tooling for customer and stakeholder intake and outreach.
Lead continuous improvement efforts to improve Data Center Security programs and processes.

A day in the life
A Global Program Manager on the Data Center Security Strategy, Oversight and Risk Team spends their day developing and executing strategic programs supporting the physical security mission with partners around the world. Each global program manager is responsible for one or more global programs, depending on complexity. Working with programs under the secure media handling and operations pillar includes: analyzing media custody data; benchmarking media handling and operations compliance and efficiency; collaborating with stakeholders to develop solutions to improve the media handling accuracy and reduce human; and convening stakeholders to bar-raise security event, investigation and response standards and procedures.

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

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