The opportunity will empower someone to transform our operating environment while being exposed to global KYC requirements and partnering with Wholesale KYC Operations (WKO) teams across the globe.
As a global production oversight lead within the Global Production Oversight (GPO) team, you will be responsible for managing the remediation book of work, coordinating analysis on population and impact. You will also be responsible for executing root cause analysis and working on solutions from end to end. You will engage partnership across our compliance, operations, technology, and product teams to establish and deliver scalable processes and controls leveraging strategic infrastructure and intelligent automation solutions to meet the Firm’s regulatory obligation. You will provide support to global WKO stakeholders and GPO leads, assisting with metrics, deck preparation and review. You will be responsible for running internal controls and ensuring internal protocols are being followed.
Job responsibilities
Contribute to the creation of weekly reporting, regional and adhoc decksProvide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findingsRun internal controls to ensure processes and defined protocols are properly followed and executedContribute to ad hoc projects with the objective to improve the overall quality of the KYC frameworkBuild and develop partnerships, identify challenges and eliminate roadblocks with all internal partnersStay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requestsManage personal workload and priorities ensuring timely escalation of key risks/issues to management
Required qualifications, capabilities, and skills
Resilient interpersonal skills, ability to partner with internal stakeholdersLogical, structured approach to planning, problem solving and decision-makingExcellent verbal, written, interpersonal and presentation skillsAptitude for learning new regulations, processes and technologiesBachelor degree or equivalent education Minimum 1 year of relevant working experience or related internal controls or compliance experience Knowledge in KYC regulations or process
Preferred qualifications, capabilities, and skills
Alteryx, Visual Basic, or other technical skillsExperience working in a professional services firm or financial services firm