The Global Process Lead for Invoice Processing & Exception Management drives standardization, efficiency, and compliance across global Accounts Payable (AP) operations. This role focuses on optimizing invoice processing, exception resolution, and High-Risk Payment (HRP) execution, ensuring consistent process design and control alignment across all regions.

Management

Function: Global Finance – Invoice to Pay (I2P)

Reports to: Global Process Owner – Invoice to Pay

What will you do:

Lead global design, deployment, and continuous improvement of invoice processing and exception management processes.

Operationalize the HRP policy into standardized global procedures and ensure compliance across regions.

Partner with Procurement and Finance Centers to address upstream issues, reduce GRNI discrepancies, and improve exception resolution.

Establish and monitor key performance metrics for cycle time, automation, exception handling, and compliance.

Use insights from Medius and other tools to drive automation and improve process visibility.

Collaborate with Internal Controls, Audit, and IT to sustain strong governance and data integrity.

Key Metrics / Success Indicators

Reduce invoice processing cycle time.

Shorten average exception resolution time.

Achieve year-over-year reduction in aged GRNI (>90 days).

Reach 100% adherence to the global HRP process.

Increase touchless invoice automation rates.

What you need:

Bachelor’s degree in Accounting, Finance, or related field (Master’s preferred).

7+ years’ experience in Accounts Payable, Procure-to-Pay, or Finance process management.

Proven experience in process standardization and transformation in a global setting.

Strong understanding of invoice processing, exception management, and payment controls.

Proficiency with AP automation tools (e.g., Medius, SAP, Xelix, Coupa).

Excellent analytical, problem-solving, and stakeholder management skills.