**Position Snapshot** Location: Braga/Lisbon (Portugal) Company: Nestlé Business Services (NBS) Full-time/Hybrid Work – 2 days per week at the office (aligned with our current Policy) Fluent in English **About us** **Nestlé Business Services (NBS)** is at the heart of the **Nestlé Group** . We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. **If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!** **At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to** **adapt your position.** **Position Summary** For our Nestlé Business Services, we are currently looking for a Global Org.Design & Change Management Services. Reporting to Head of HR Business Services, this professional will be responsible for Design and deliver Change Management and Organizational Design Services, ranging from capability building, consultancy support and leadership of projects/programs, to Nestlé global units, Zones and Markets upon request and engagement. Scale up OD&CM Service deliveries by leading and driving functionally the OD&CM Service Line from NBS Centers. Lead the design and deployment of metrics, solutions and methodologies as part of the portfolio to be offered, ensuring organizations are designed in an effective manner and company changes are implemented smoothly as a value proposition. Contribute to build Organization Design and Change Management best practices and promote it by mantaining a network of enabled HR and business professionals to foster adoption of OD&CM standards and continuous comsuption of the solutions and services. **A day in the life of...** + Deliver Org.Design and Change Management Services - Provide expertise, coaching and consulting support to Business Leaders, as well as lead initiatives at local, regional or global levels upon demand - Deliver Assessment & Discovery of processes and organizations (current state assessment, risk analysis, stakeholder mapping) - Design and deliver communcation and engagement plans. Enable Change Agents within the project scope - Support the design of training programs, skill gap analysis - Advise business at selecting appropriate vendors to support key OD and CM initiatives - Activate the OD&CM network or NBS Service Line to deliver local or regional initiatives, under global guidance and coaching + Design and promote a Nestlé Organization Design and Change Management Framework, with Methods, Tools and Standards - Deploy and maintain up to date OD&CM Framework, offering the model as a basis for initiatives across the group - Promote these standards within the HR community and as appropriate within the Businesses and Functions - Contribute to develop and deploy new Organization Effectiveness assessment tools such as Span of Control, organization health checks, etc. - Keep external focus to identify external developments in the field and propose enhancements to the internal portfolio of solutions - Develop and offer the OD&CM standard toolkit, composed by: Change Readiness Assessments Stakeholder Mapping Tools Communication Platforms Training Needs Analysis KPIs & Dashboards for Monitoring Surveys and Feedback Mechanisms + People & Business Capabilities as a Service - Based on business need and requirement, develop Organization Design and Change Management programs and capabilities - Identify capability gaps and co-create and deploy (with T&L) the development of capabilities to Business Leaders / Mancoms at global or regional levels - Identify potential members of the global network of OD and CM specialists within the various businesses and functions and co-animate it and create internal synergies - Build and lead the HRBS network/service line of OD and CM experts Establish competency building framework and learning solutions + Innovation & Business Intelligence within ODCM Service Portfolio - Continuously identify internal and external best practices in the field of Organization Design and Change Management and integrate them as appropriate into the HRBS solutions portfolio - Develop and maintain relationships with a network of vendors in the filed of OD and CM, in order to be able to provide advice to businesses in the context on consulting support selection **What will make you successful** + University degree and Post-Grad in Human Resources or other Social Science, with solid work-related experience in General People Management, HR Business Partner or Talent Management + 5+ years of people management experience, leading leaders and big teams, including hybrid/remote models + Proven record of successful remote stakeholder management in a matrix and multi-cultural environment. + Excellent writing and communication skills in English. + Presentation skills to create and run presentations that are tailored to specific business needs. + Strong stakeholder management, communication and interpersonal collaboration skills across multiple reporting/hierarchy levels. + Expertise with Change Management, Transformation Projects and Project management + Passionate leader that promotes and practices people development, willing and able to coach and mentor other leaders. + Ability to quickly understand business needs, expectations and opportunities in an always evolving and chaning scenario + Intrapreneur experience to innovate, pilot and start-up in an agile way **What we offer** Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: + Development of expertise in Nestlé’s Shared Services Business + Immersion in a culturally diverse team + Local and international exposure + Flexible working environment + Engagement and wellbeing activities + Competitive salary and annual bonus according to your performance + Meal allowance card + Flex Benefits - at NBS you can choose what benefits are more suitable for you + Make part of the Nestlé Club and get discount in several partners + Free coffee (and good coffee) at the office + Shop with special discounts for employees + Company equipment according to professional needs + Medical support available at the office (in Lisbon) + E-learning courses and training program to get you where you aim to be + Career progression and possibilities for international career