We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

 

 

MEET YOUR TEAM
 
With an aim toward action and pragmatic execution, the Strategies & Operations GTM Unit delivers exceptional experiences, simple processes, and impactful customer interactions. The organization has holistic responsibility for ensuring efficient day-to-day operations of the Customer Success business, operationalizing, and accelerating the True North strategy via the One Customer Success Operating Model and developing disruptive motions, channels, and commercial models to innovate for the future. The team prides itself not only on what is delivered, but on the delivery itself, exemplifying the qualities of Trust, Authenticity, Inclusivity, Integrity, and Courage in every interaction.
 
WHAT YOU'LL DO

In your role as a global operational supplier manager, you contribute significantly to ensuring an efficient and well-orchestrated supplier management.
Every supplier working with SAP needs to complete various risk assessments before being cleared to work with SAP. You will be responsible to ensure a smooth operation of this “Third-party risk management process” and coordinate and support the involved suppliers and internal SAP colleagues. Together with your team members, you track and monitor the status of the individual risk assessments, provide status updates to the management, and initiate escalations. Additionally, you will be in charge of continuously evaluating the suppliers’ performance and derive action items to support our Global Purchasing Organization managing SAP’s supplier portfolio. As a Global Operational Supplier Manager, you also ensure fast & compliant external 3rd party purchasing and align and work closely with Business Stakeholders as well as with the Global Procurement Organization and Compliance Functions.

Responsible for the execution of the end-to-end third-party risk management process for selected suppliers that are either newly listed or need to have their risk-assessment renewed; Monitor upcoming renewals and proactively involve and inform all required stakeholders; Work as the single point of contact for internal stakeholders and the supplier, guiding and supporting them throughout the whole process (e.g., sending reminders to answer questions; discuss potential answers; collect additional information); Tracking of the status of the risk assessments, communication of delays, and initiation of escalations; Preparing decision documents to support SAP’s business deciding on ways to deal with identified risks. In case mitigations are necessary, initiate and monitor changes at supplier; Steer the supplier performance review through questionnaires and internal interviews; Support our Global Purchasing Organization during the supplier performance assessment; Contribution to active knowledge exchange and involvement in the internal risk management community (e.g., share experiences or best practices in community calls); Quality check of supplier statement of work (SOW) in alignment with business and Global Procurement Organization; Ordering process for external 3rd party consultants in SAP Fieldglass with strict adherence to internal policies and processes; Closely work with the Business Stakeholders to reconcile necessary information; Guide & advise Project Managers along the third party process.

 

WHAT YOU BRING

Bachelor’s / Master’s degree or equivalent accreditation (required) Broad experience in a Supplier Management, Risk Management, Procurement, Service Operations, or Project Management Role. Note, this is not a procurement vacancy; Advanced/Fluent English is mandatory. German language skills preferred, additional languages are a plus High level of integrity and ethical approach to doing business; Experience with MS Office (Outlook, Teams, Excel, Word, PowerPoint); Experience with SAP Fieldglass and SAP’s ERP system is a plus;

 

Motivation to actively steer suppliers and internal stakeholders throughout a complex process with limited time available; Extremely detailed-oriented, organized, and great communication skills (both oral and written); Experience in a fast-paced environment, ability to multitask, prioritize and problem solve; Highly energized, able to deliver excellent quality under deadline pressure, providing support services that are accurate and rapid; Ensure compliant operational procedures under legal consideration; Working experience within a cross country working environment (preferred).

 

PLEASE, UPLOAD YOUR CV IN ENGLISH! THIS IS MANDATORY!

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SAP'S DIVERSITY COMMITMENT 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

Successful candidates might be required to undergo a background verification with an external vendor.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.