Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

BCG is transforming the way we deliver on our customer relationship management agenda. As the Solution Architect for our end-to-end lead to cash technical product, you will play a hands-on role in building our current systems and ensuring that reliant systems work in harmony to deliver the best experience. You will support the design, development, and deliver high-impact solutions that expand our internal capabilities and reach.

 

You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You’ll work across teams to scale impact and apply emerging technologies to improve the experience for our Partners and key relationship owners.

 

Define the target architecture and transition roadmap for our end-to-end lead to cash platform, leading key activities outlined below.

 

Platform Architecture & Governance

Lead governance, standards, and architecture across the End-to-End Client View platform ensuring solutions meet quality attributes (availability, modifiability, performance, security, testability, usability).Set non‑functional standards: performance budgets, SLOs/SLIs, resiliency patterns, observability (Open Telemetry end‑to‑end), and HA for Tableau reportingEstablish strong security foundations — IAM least privilege, encryption (KMS), token scope management, secret hygiene, threat modelling, and AppSec validation gatesMaintain Architecture Decision Records (ADRs) capturing trade-offs and guiding architectural consistency by codifying guardrailsLeading contributor: A Technical Advisory Board (TAB) will be set up and will serve as a strategic advisory body, providing expert technical guidance to shape the evolution of ClientView.Mentor engineers, lead architecture reviews, partner with InfoSec and Data Governance, and guide build‑vs‑buy choices.

 

 

Platform Road map and vision

Design Event BUS platform (Year 1 flagship deliverable) Design and deliver an AWS-based event bus backbone (Event Bridge, SNS, SQS) supporting schema versioning, retries, idempotency, and multi-account failover.API Strategy & integration standards: Establish API gateway, preference Kong and MuleSoft API runtime engine. Event and API schemas in a registry (e.g., AWS Glue/Schema Registry); backward-compatibility rules; PII classification with tokenization where needed; lineage Establish API strategy and gateway policies (authZ, throttling, validation, caching); standardize RBAC/ABAC and secrets managementMake the platform AI‑ready: data classification & redaction, governed retrieval patterns, model gateway, evaluation and logging with privacy controls.Design a multi‑channel, auditable Notifications reference architecture with DR, rate limiting, and data retentionAs BCG scales & evolves it’s Client View (L2C platform) with AI/ML microservices readiness with Isolate ML services behind stable inference APIs; support online/offline features; define feature/data contracts, model versioning, and A/B/Shadow deploy patterns.

 

Platform view including cost control & optimization

Leverage build & infrastructure as code (Terraform) and resources such as CI/CD with policy as code). Lean into FinOps alerting on workloadsBuild solutions with engineering teams accounting for frontend architecture (Reach.js) composition and design solutions that appropriately leverage SaaS OOTB and/or micro-frontend optionality

YOU’RE GOOD AT

Taking ownership and driving complex technical solutions from design through delivery.Domain driven design, boundary definition, and event taxonomy creation that scales across teams.Selecting and tuning event backbones (Azure Service Bus/Event Grid, Kafka) and designing resilient, observable integrations.Translating compliance/privacy requirements into practical technical controls (PII minimization, consent, retention).Communicating simply about complex trade offs; facilitating decisions and documenting them clearly.De risking delivery via reference implementations and incremental transition architectures.Sequencing long horizon roadmaps for platform products and integration programs; balancing value, risk, and dependencies.Supporting the creation of requirements and stories that include user journeys and the technical detail engineers need (events, APIs, NFRs).Being hands-on with modern event driven architecture solutions as well as cloud and AI technologies, while maintaining focus on delivery quality and scalability.Collaborating effectively with product managers, engineers, and enterprise architecture teams to translate business goals into practical solutions.Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities.Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges.

What You'll Bring

EXPERIENCE & QUALIFICATIONS 

Significant demonstrable experience in software delivery and architecture for large internal platforms with a prior hands-on engineering background.Deep experience with event-driven integrations for CRM, Contracting, Invoicing, and reporting.Extensive experience working with engineering teams to deliver products with examples of complex integrations.Working knowledge of AWS, Azure, MS Dynamics, and Snowflake.Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices.Excellent communication and collaboration skills to partner across engineering, product, and governance teams.Bachelor's degree in computer science, engineering, or related field (or equivalent experience).

Who You'll Work With

You will be part of the Commercial Technology & Services team, partnering closely with teams from across the organization including client, legal, and risk teams. Together, you’ll deliver scalable, secure, and innovative solutions that transform how BCG’s global employees engage with technology.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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