Global Info Security (GIS) Metrics Operations Business Control Specialist Chicago, Illinois;Charlotte, North Carolina; Denver, Colorado **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Global-Info-Security--GIS--Metrics-Operations-Business-Control-Specialist\_25044161) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This role is within the Global Information Security (GIS) Metrics Operations team responsible for supporting Cyber Security metrics platform, ensuring the integrity of GIS metrics data quality, and enabling adherence to the enterprise policies. Key responsibilities include executing metrics data Quality Assurance activities and working with technology teams to deliver projects. This role requires familiarity with metrics and reporting platforms, strong testing background, and a high degree of adaptability. Job Description: • Conduct metrics quality assurance activities and escalate when appropriate. • Support metrics governance practices to ensure metrics compliance with the bank policies. • Perform user acceptance testing and production validation for tech projects. • Write and execute test scripts, complete data preparation, and coordinate status reporting. • Identify and lead resolution of application defects and communicate necessary details with development team. • Identify metrics platforms enhancement needs and collaborate with stakeholders to document requirements. • Lead operational excellence initiatives to enhance efficiency and effectiveness of business operations. REQUIRED Qualifications:• • 3+ years of experience in cyber security. • Ownership and accountability for delivering high quality work. • Familiarity with bank policies, procedures, and guidelines. • Knowledge of ORCIT – Key Measures, Pega, GIS Dashboard, Octane, and JIRA. • Highly organized and able to lead multiple priorities, proactively anticipate problems and execute solutions. • Strong analytical skills and high quality of attention to detail, with ability to analyze data and trends to support operational improvements. • Ability to adapt to changing priorities and business needs while maintaining a high level of accuracy and attention to detail. • Proficient in Microsoft Office suite, with advanced skills in Excel and PowerPoint. Desired Qualifications: + Bachelor's and/or Master’s degree or equivalent experience **Skills:** + Interpret Relevant Laws, Rules, and Regulations + Policies, Procedures, and Guidelines + Problem Solving + Quality Assurance + Business Acumen + Controls Management + Innovative Thinking + Process Management + Stakeholder Management + Business Process Analysis + Data Governance + Data Privacy and Protection + Data and Trend Analysis + Risk Analytics **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.