Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Who We Are

Our Global HR Shared Services Center (HRSSC), located across three global hubs—India, Costa Rica, and Portugal—deliver centralized and efficient support for HR processes worldwide.

By working here, you’ll be part of our team that’s transforming how we deliver world-class HR services to our employees, globally. We support the full employee lifecycle with precision, enable efficiency gains through smart systems and collaboration, whilst delivering measurable outcomes that enhance every employee’s journey at BCG.

 

You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR teams and employees worldwide with administrative HR processes. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR network that values teamwork, ownership, and continuous learning.

 

Key responsibilities include:

Support Transfer-In and Transfer-Out processes, including coordination of required immigration documentation for inbound and outbound cases.Prepare and issue visa invitation/support letters for employees and visitors in compliance with applicable policies.Maintain accurate and updated immigration trackers, logs, and documentation archives.Coordinate with internal HR, Mobility, & business stakeholders to align on case details, timelines, and employee communication.Serve as a primary contact for external immigration vendors, coordinating case initiation, follow-ups, and documentation handoffs.Track vendor performance for service quality and turnaround time; escalate issues as needed to ensure service level expectations are met.Ensure timely submission of documentation and closure of open cases in collaboration with vendors and employees.Respond to employee queries on India immigration basics and escalate complex matters to relevant seniors within the teamCollaborate & Share Visa details with Local HR team for HR system updates. Create immigration files for visa cases and file appropriatelyTransfer Committee Preparation - Download inbound applications and create transfer filesWork with coordinator’s to update stakeholders, supporting the communication of transfer status and start dates to all stakeholders

What You'll Bring

A graduation degree.2–5+ years of relevant experience in HR operations, shared services, or a process-driven role.2+ years of Prior exposure to managing India inbound and outbound immigration processes (e.g., visas, work permits, FRRO compliance).Experience handling Transfer-In/Transfer-Out coordination, ideally in a multinational or regional HR setting.Hands-on experience engaging with external immigration vendors, tracking SLAs, and escalating service gaps.Familiarity with preparing visa letters, tracking documentation, and maintaining accurate HR/immigration logs and archives.Ability to liaise with internal teams (HR, business leads, mobility) and manage employee communications on case progress.Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio).Fluent verbal and written English language skills.

Who You'll Work With

Be part of a respected global brand that invests in its people.Exposure to world-class HR systems.Work in a culture that prioritizes learning, diversity, and inclusion.Join a growing team where your work directly drives global impact.

Additional info

You’re Good At

Thriving under pressure with exceptional attention to detail.Staying flexible and reliable in a dynamic and changing environment.Managing multiple tasks with structure and discipline.Handling sensitive data with confidentiality and professionalism.Communicating clearly and professionally, both in writing and speech.Creating meaningful experiences for every customer through exceptional service.Collaborating across cultures and time zones.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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