C.H. Robinson thrives on precision and connectivity across global logistics—and your expertise in **air freight** is key to that impact. As our next **Global Forwarding Agent (Full-Time, Hybrid)** , you’ll start with onsite onboarding to master our systems and culture, then transition into a hybrid schedule balancing flexibility with teamwork. In this role, you’ll lead air freight operations from booking through delivery, ensuring clients' cargo moves smoothly across borders with the speed and accuracy they expect. Your knowledge of air freight will set the tone for exceptional service and help power our global reach. **Apply now and make air freight fly higher at C.H. Robinson.** **DUTIES AND RESPONSIBILITIES** **The duties and responsibilities of this position consist of, but are not limited to, the following:** + Manage international **export** **air freight** operations from purchase order through final delivery + Resolve air logistics challenges with industry expertise and critical thinking + Coordinate bookings, customs filings, deliveries, and invoicing according to SOPs + Collaborate with global teams and third-party agents to ensure smooth air cargo movement + Build strong relationships by responding promptly to customer needs and tracking resolutions + Provide precise reporting and documentation to internal and external stakeholders + Participate in business reviews, offering insights for enhanced air freight service + Identify and implement process improvements to optimize air freight efficiency **Required Qualifications:** + Minimum of 2 years of global forwarding experience, specifically in **air freight logistics** + Fluency in French and English for effective international communication **Preferred Qualifications:** + Skilled in Microsoft Office Suite for daily operational tasks + Exceptional communication, prioritization, and multi-tasking abilities + Proven success delivering high-quality customer service and client-focused solutions + Strong follow-up abilities with both customers and internal networks + Resourceful in navigating evolving air freight tasks with critical thinking and adaptability + Meticulous attention to detail across documentation and shipment workflows + Comfortable in a high-speed, deadline-driven logistics environment **WHAT WE OFFER:** + Performance-based bonuses through the **C.H. Robinson Bonus Program** + Meal vouchers + Profit sharing + Company-provided **laptop and mobile phone** + Access to learning platforms like **Percipio** + Wellbeing support via **Lyra** : free counselling, wellness activities, and trainings + Inclusive culture celebrating employee milestones at **year 1 and year 3** + Option to join the **Employee Stock Purchase Plan (ESPP)** after your first year + A global, multilingual workplace that fosters **growth, innovation, and collaboration** Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .