Katowice, Poland
2 days ago
Global Customer Hubs - Assistant Manager - Hub Transformation

JOB PURPOSE

This role exists to deliver high value by initiating and delivering projects with partner across the vertical pillars (Plan, Deliver, O2C, MDM) and horizontally across the markets. Selected activities are unlocking immediate or strategic value for Unilever and may be covering process, technology and organisation of operations. The projects will be mostly partner led and will typically target

1. Transformation (business process re-design or as response to deployment of radical new technology),

2.  Standardisation of process, technology or organisation to the global process model,

3. Optimisation of existing process to deliver better business outcome.  

You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

Coordinate delivery of Genpact led transformation projects within Unilever

Acting as project lead for transformation projects led by Unilever

Coordinating project resourcing and delivery across Unilever and Partner

Driving engagement of BU’s, markets, product and tech teams

Driving adoption of new ways of working in operations

Establishing project reporting on progress and delivery versus action standards

Assuring excellence in project delivery and change control

Establish a high level of business intimacy with the BU’s and markets

REQUIRED QUALIFICATIONS

Experience in SC/ Operations across multiple departments and processes (min. 5 years)

Experience in project management

Experience in delivering change in process, organisation or technology

Fluency in English written and spoken

Experience in managing external parties (VMO/procurement)

Analytical skills and proficient knowledge of basis analytical and office tools

PREFERRED QUALIFICATIONS

Desirable experience with delivering digital technologies (e.g. RPA, AI)

Desirable experience as practitioner/key user with core technologies e.g. SAP, OTM, Kinaxis RR, SAP AATP, PEGA, FEU, High Radius

Excellent communication and presentation skills

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

ADDITIONAL INFORMATION

Hybrid work and flexibility

Opportunities for the development and improvement of qualifications

Sharing the cost of professional training & courses

Benefits: life insurance, private medical care, pension fund, sharing the cost of sports activities, Benefits System – Cafeteria and many others

Extra days off to take care of yourself and others

Unilever store - Our products at attractive prices

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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