Join J.P. Morgan’s Commercial & Investment Bank (CIB), a global leader in Global Banking, Markets, Securities Services, and Payments. As a Control Manager, you will play a crucial role in managing operational, regulatory, and reputational risks. Are you a thoughtful and innovative leader ready to make an impact? Bring your existing skills, master new ones, and become part of a diverse community of Control Management professionals.

As a Control Manager within CIB Finance, you will lead efforts to identify risks and assist in the development of risk mitigation strategies. You will monitor risks through KPIs and other early warning tools, engaging with cross-disciplinary teams to build creative solutions and advance the control agenda.

Job Responsibilities:

Lead the Commercial and Investment Bank Finance and Business Management Global Banking Control function.Conduct monthly trend analysis on low-severity issues across Commercial and Investment Bank Finance and Business Management.Develop and manage a resilient Control environment in collaboration with stakeholders.Prepare and present materials to senior stakeholders at monthly control forums.Champion compliance with firm standards and requirements as a senior team member.Prioritize and manage deliverables with urgency and efficiency.Identify, escalate, and analyze operational errors for risk assessment.Manage Issue Management protocol and understand Product/Service Change Management and New Business Initiative Approval processes.Review issues and incidents with stakeholders to determine root causes and actions.Drive completion of Controls initiatives and follow up on hygiene items impacting Risk and Control systems.Collaborate with global teams on regulatory requests and internal program controls.

Required Qualifications, Capabilities, and Skills:

7+ years of experience in Control Management, Finance, Audit, or Operational Risk.Proven people management experience in control governance.Exceptional verbal and written communication skills.Strong ability to work independently and proactively seek solutions.Effective listening and negotiation skills, especially in challenging situations.High emotional intelligence (EQ) and intellectual curiosity for continuous improvement.Skilled in managing stakeholder relationships across multiple time zones.Familiarity with the three lines of defense and understanding of KPIs in risk mitigation.Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) with excellent multitasking and prioritization abilities.

Preferred Qualifications, Capabilities, and Skills:

MBA or advanced degree preferred.Finance and Business Management experience.Experience with risk management frameworks.Knowledge of audit and second line of defense engagement.Project management skills.