Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The GFF Healthcare International Account Manager is responsible for driving business growth by managing relationships between UPS, Healthcare/GFF, and existing customers. He/She uses a consultative sales approach to recommend the implementation of international solutions within assigned book of business. This position manages sales activity across UPS's Global Freight Forwarding Healthcare portfolio of products and services.

Responsibilities and Duties

Executes the business plan through the identification and development of sales opportunities to ensure business plan objectives are achievedCollaborates with cross-functional groups to understand internal/external customer requirements, promote service offerings, and provide sales support globallyDevelops internal cross-functional relationships (e.g., Directors, Pricing, Operations, Network Planning, Billing, Finance and Accounting, etc.) to encourage a collaborative systematic approach to identify and resolve service gapsUtilizes UPS Drive extensively to record pipeline activities, strategies, customer events and customer growth roadmaps.  Actively manages a funded Pipeline in UPS DRIVEReviews Einstein reports in UPS DRIVE to determine effectiveness of the territory in terms of volume, revenue, net revenue per piece, move to cultivate and pull throughApplies a strong understanding of customers' business models and structure to outline appropriate sales processes for developing comprehensive pricing strategies and proposalsDemonstrates an understanding of the global supply chain processes within customers' organizations or industries and uses this knowledge to develop account strategies that address customer issues/opportunities and create value for the customerShares competitive information internally (e.g., UPS counterparts, group sales meetings, etc.) to increase knowledge of the competitive landscapeMonitors and tracks competitors to gain competitive intelligence (e.g., business models and strategies, etc.) to be used in engaging prospects and customers (e.g., service and product comparisons, creating customer solutions, etc.)

Knowledge and Skills

Demonstrates expert knowledge of UPS Global Freight Forwarding Healthcare service offerings and customer facing technology offerings; demonstrates knowledge of competitors' offerings and the features of their products, services, and customer facing technology solutions; describes types of customers that would benefit from selected offerings; compares and contrasts UPS's and competitor's products, services, and customer facing technology solutions; able to compare and contrast the customer's experience of engaging with UPS and primary competitors across all touch-points; summarizes positive and negative gaps; develops plans to leverage advantages and correct disadvantages Proficiency with UPS DRIVE and a strong understanding of Einstein analyticsDemonstrated ability to position international sales and solutions products and services.Demonstrated proficiency with international customers with greater than one million dollars worth of export and import revenueGeneral knowledge of global trade affairs, industry and financial trends and considers these when making account decisions; understands critical aspects of business models and operating structures to provide input into decisionsUnderstands UPS Brokerage and the processes to clear packages through customsUnderstands the UPS global network and international operationsDemonstrates a detailed understanding of competitor’s strategies and offerings; collects, analyzes, and interprets competitive information; identifies areas where UPS is at a competitive disadvantage and suggests ideas for improving its competitive positionHelps define and create specific documented account strategies; evaluates key financial indicators to establish account strategies; leverages sales and service resources to meet basic customer needs; recognizes overlap between customer needs and external industry trendsAccurately reads and interprets financial reports and statements; demonstrates an understanding of relevant financial measures, revenue and cost drivers; applies financial analysis to recommend solutions that support business objectivesDemonstrates proficiency with quantifying the value of UPS SolutionsIdentifies cultural issues that may impact business needs or customer solutions; applies cultural sensitivity when interacting with others outside one’s own geography; stays current on global and cultural trendsIdentifies business areas and stakeholders impacted by customer issues; engages appropriate resources to resolve customer issues; identifies root causes to ensure problems do not recur; stays motivated despite difficult circumstances or setbacksDemonstrates a detailed understanding of supply chain concepts; makes recommendations for changes to solve supply chain problemsAbility to network with customer and UPSers in all International RegionsAbility to travelBachelor’s Degree (or internationally comparable degree) – RequiredMaster's Degree - Preferred

BASIC QUALIFICATIONS:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employerEmployer will not sponsor a visa for this or future positionsMust be currently located in the same geographic location as the job or willing to relocate yourselfMust have a Bachelor’s Degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experienceMust have ability to travel

OTHER CRITERIA:

Internal Candidates: This role is a job grade 325

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,340/year in our lowest geographic market up to $132,000/year in our highest geographic market. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. ​
​
Hired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.​

​​

This position is eligible for variable pay via a sales compensation plan.​

This position is eligible for a bonus based on company performance.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.