Job Location BUCHAREST OFFICE Job Description Kickstart your career with P&G at Get Hired in 1 Day Event! At P&G Bucharest we are organizing an office event on the 9th of March 2025, where you can quickly advance and get through your final interviews in just 1 day for a role in our Consumer Care team! On top, no specific previous experience is required to qualify as applicant! What you need to do to qualify for the day is to apply, pass the online assessments and first interview by 5th of March! Join P&G and represent leading consumer goods brands in the German market. If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you! Job Description During this recruiting event, we are looking for new colleagues to start their career and join our Consumer Care team for a full-time role or a part-time internship. This is an exciting opportunity to effectively manage consumer complaints and inquiries, ensuring a positive experience that fosters consumer loyalty. What you will do: Full-time role: ✅ Engage & Listen: Understand consumer concerns with empathy and professionalism. ✅ Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions. ✅ Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey. ✅ Follow Through: Ensure cases are resolved and consumers stay informed. ✅ Learn & Grow: Participate in training sessions and support onboarding of new team members. Full-time/Part-time internship, project-based work: ✅ Support Consumer Care: Assist in handling consumer inquiries and complaints under guidance from experienced specialists.✅ Learn Active Listening: Engage with consumers to understand their concerns and provide empathetic responses.✅ Data Management: Help document interactions and resolutions accurately in line with stewardship guidelines.✅ Team Collaboration: Work closely with team leaders and colleagues to improve processes and consumer experience.✅ Continuous Learning: Participate in training sessions to develop communication and problem-solving skills. Job Qualifications Qualifications + Bachelor’s (>2nd year) or Master’s degree/ in progress + Passion for consumer care and a genuine desire to help. + Team-oriented mindset with self-motivation. + Excellent verbal and written communication skills in English are required; proficiency in German is highly valued and essential for the majority of roles available, while a limited number of positions will only require English. Why Join Us? 🌟 Ownership from Day 1: Take responsibility for your role and make an impact immediately.📚 Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms.🤝 Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance. 🌱 Long Term Career: We hire for a reliable career path, not just a role. What’s in It for You: 🏥 Benefits: Private medical & life insurance, accident coverage, meal allowance (40 lei/day), and flexible benefits fund for wellbeing and lifestyle needs.🏡 Hybrid Work: Part time possibility with flexible schedule & work-from-home options. 🤝 Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program. 💰 Competitive Pay: + Full Time Roles: 9,200 RON gross/month + Full-Time hours Internships: 6.440 RON/month + Part-Time hours Internships: 3.750 RON gross/month *Prorated (per worked month) :13th salary + vacation bonus 🌐Rare language pay benefit: + Full time role: 1800 RON gross/month + Internships: Potential benefit, based on projects’ needs, prorated (per worked month) The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies. Application Process & what you can expect during the event: Apply Online: Submit your CV through our career portal. Screening: Our Talent Acquisition team will review your application and contact you if shortlisted. Assessment: You may be invited to complete an online test. Interviews & Event Day + Pass the 1st virtual interview and join us in the office for in-person panel interview. + Get an insight into our working environment and culture while visiting our Bucharest office + Get in touch with our organizational Leaders + Expect a response by the end of the day or, at the latest, by noon the following day Offer & Onboarding: Successful candidates will receive an offer and join our onboarding program. A clear agenda will be shared with the eligible participants closer to the event. We aim to keep the process transparent and efficient. You’ll receive updates at every stage. For more details check out: https://www.pgcareers.com/global/en/hiring-process About P&G We produce globally recognized brands like Ariel®, Pampers®, Gillette®, Oral-B®, Pantene®, and more. With operations in 70+ countries, we’re committed to diversity, inclusion, and equal opportunity. Learn more at http://www.pg.com. Apply now and start your journey with P&G—where your ideas and passion create real impact. Job Schedule Full time Job Number R000144028 Job Segmentation Entry Level