Job Title: German B2B Team Leader - River Business Job Description The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations. + Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals + Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement + Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement + Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards + Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives + Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge + Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals + Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability **Candidate Profile:** + Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred. + Sense of professionalism and ability to develop relationships. + Strong attention to detail. + Self-starter, sense of urgency, and works well under pressure. + Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables. + Proficient in Microsoft Office. + Strong communication skills, both written and verbal in **German (C1)** and **English (B2)** **Requirements for internal applicants** : + 6 months in company with proven previous experience in targeted role OR 9 month in company + KPIs on target for the last 6 months + No disciplinary actions for the last 6 months Location: GRC Athens - Ilia Iliou 51 Language Requirements: English (Required), German (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**