**About the role** As a Genesys Cloud Lead Developer, you will play a pivotal role developing and implementing solutions using Genesys Cloud Architect to enhance customer experience. The ideal candidate will have a strong background in billing domain expertise. This role requires a proactive individual who can effectively contribute to our projects during day shifts. **In this role, you will:** + Collaborate with cross-functional teams to design and deploy scalable cloud solutions. + Analyze billing processes to identify areas for improvement and automation. + Provide technical expertise in Genesys Cloud to optimize system performance. + Ensure seamless integration of billing systems with cloud infrastructure. + Monitor and troubleshoot system issues to maintain high availability. + Document technical specifications and system configurations for future reference. + Conduct code reviews to ensure adherence to best practices and coding standards. + Mentor junior developers to foster a collaborative and innovative environment. + Stay updated with the latest trends in cloud technologies and billing systems. + Participate in agile development processes to deliver high-quality software solutions. + Communicate effectively with stakeholders to understand and meet project requirements. + Contribute to the companys goals by delivering efficient and reliable cloud solutions. **Work model:** We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid in Mississauga, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** **:** + 6 to 10 years of experience, possessing strong experience in Genesys Cloud Architect and Genesys Cloud. + Demonstrate experience in billing domain processes and systems. + Exhibit proficiency in cloud-based solution development and deployment. + Showcase ability to work in a hybrid work model with effective time management. + Display excellent problem-solving skills and attention to detail. + Have a proven track record of successful project delivery in a similar role. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.