**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** Helps provide unparalleled courier services to patients throughout the greater Jacksonville area. Transport a wide range of medical supplies, specimens, meals, and technology materials needed for our Advanced Care at Home program. Patients receive primary care through a 24-hour technology platform in their homes and the technicians support the clinical team to ensure services are provided flawlessly. Most of the shift will be spent in a company-owned vehicle, safely driving and transporting medical equipment, pharmaceuticals, lab specimens, patient meals, technology equipment, and related materials. Ability to conduct functional check of Mayo configured routers, and other Mayo network devices. Ability to operate a handheld device with tracking software throughout the transportation cycle. Conducts vehicle inspections and maintains a clean, orderly, and sufficiently stocked vehicle. Troubleshooting of departmental technology equipment daily, ensuring all equipment is fully functional and is recalibrated between patients. Inventory of departmental supplies and ordering as needed. Must demonstrate professionalism when dealing with medical and allied health staff, patients, and others. Highly proactive team player that adapts quickly to any changes in procedure, schedule, or equipment in a positive manner. Demonstrates willingness to remain flexible while performing any tasks or duties as requested by supervisor or lead. Maintains a professional demeanor when concerns and problems are brought to their attention. Seeks to gather necessary information to understand the presented situation in detail before offering possible resolution(s). Always demonstrates a courteous and cooperative manner. Manages altercations and emergency situations in an effective and professional manner. Demonstrates strict confidentiality in the dissemination of information. Immediately reports any hazardous conditions to department supervisor, lead and Security as required. **Qualifications** EDUCATION : High School diploma or equivalent required. EXPERIENCE : Relevant customer service or technical industry. Drivers license required. **Exemption Status** Nonexempt **Compensation Detail** $20.00 - $23.46 / hour **Benefits Eligible** Yes **Hours/Pay Period** 80 **Schedule Details** Opening 1: Monday, 10am - 9 pm, Friday, Saturday & Sunday, 8 am - 7 pm. Opening 2: Wednesday through Sunday, 2 pm - 11 pm. **Weekend Schedule** See schedule detail section **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations) **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Shelly Weir **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.