Property Overview:
Located on a stunning tropical island surrounded by lush greenery and turquoise waters, our vibrant resort is a 20-minute boat ride from Malé airport. The property features 109 beach and overwater villas each with a private pool, 8 F&B outlets and the signature Amingiri Spa & Hammam.
Role Description:
The General Manager at Hilton Maldives Amingiri Resort & Spa is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
1. Champion Business Excellence
Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.
Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
Stay ahead of market trends and seize new opportunities
2. Lead with Vision
Inspire a culture of excellence by providing strong leadership to all team members.
Monitor and develop team member performance, particularly the executive team and department heads
Foster a workplace where every team member thrives and contributes to the property’s collective goals
3. Elevate Guest Experience
Manage operations with a keen eye for detail
Monitor guest feedback and implement improvements as necessary to exceed guest expectation
Deliver exceptional service to ensure every guest leaves with a desire to return
4. Financial Stewardship
Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
5. Quality Assurance
Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
Conduct regular inspections to ensure compliance with quality and brand standard requirements
Implement improvement initiatives to enhance overall guest experience and hotel reputation
6. Owner Relations
Build strong rapport with hotel owners through proactive and on-going communication
Serve as a primary liaison between hotel owners and corporate entities
Role Requirements
Proven experience as a General Manager with remote resorts experience Strong commercial acumen and F&B Operations Outstanding communication skills with proven ability to engage and manage key stakeholders Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse teamDynamic with a forward thinking mindset, a passion for innovation and driving continuous improvement in guest experience and operational excellence
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hiton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!