JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

JLL is hiring an exceptional General Manager to oversee the team and the property management responsibilities, including building operations, tenant relationships, capital projects, and portfolio budgeting and forecasting. This role supports the administration/accounting teams and effectively communicating and working in partnership with the client’s Asset Management team. The General Manager will manage a 300K SF Office complex and 4 mixed used retail and industrial properties totaling 500K SF.

What your day-to-day will look like: 

Provide leadership, coaching and support to the Property Manager/ Operations Manager and staff in the portfolio. Motivate staff to achieve goals and manage effectiveness and productivity efforts of the team.Ensure that overall budgeting, reporting, and property management functions within the portfolio are carried out in a timely and efficient manner.Maximize property net income through tenant retention strategies and work in collaboration with marketing, and leasing.Ensure that all vacant space at the property is always in a marketable and ready state so that the tenants can move into the property in the shortest possible time contributing to increased occupancy rates and revenue.Provide superior service to both JLL and third-party tenants in the complex relating to comfort control, security, access control, cleaning, etc.Maintain up-to-date industry information on cutting edge trends and practices in Property Management, operational excellence, changes in legislation and regulations affecting asset management and ensure properties are managed to maximize value and minimize risks. Be proactive in recommending and implementing industry ‘best practices’ for the property. Report/Recommend innovations and changes to the Regional Director for approval and oversee implementation once approved.Proactively manage relationships with tenants and industry peers by anticipating their needs to help eliminate potential problems.Manage escalated issues from site locations and monitor to ensure resolution.Assess and monitor Property Operating Statements to ensure alignment with business plans and plans to performance.Ensure execution of preventative maintenance program for plant and equipment; approve improvements; approve prices and review maintenance/service contracts to ensure cost effective operations.Contribute to the on-going improvement of policies and procedures leading to the continuous improvement in management and tenant service quality.Ensure that all capital projects undertaken for tenant improvements are carried out per standards set, within budget allocated and set deadlines.Ensure the efficient and safe operation of security and access control systems and processes at the property providing tenants the much-needed peace of mind of working / living at the MF/JH property.Perform other property management tasks that may be assigned from time to time.

Required Qualifications:

Minimum 10+ years’ experience in a large commercial property in a Property Management role with a solid track record in multi discipline service-oriented positions.Industry related certification (i.e., Real Property Administrator (RPA) or Certified Property Manager (CPM) required).Knowledge of HVAC and building systems, construction process and mechanical drawings, an advantage.Excellent customer service skills.Excellent interpersonal, relationship building and influencing skills.Expert understanding of project management methodology and application in large projects with full delivery accountability.Superior skills to mentor, coach and train staff. Acts a role model in teamwork, seeking ways to improve team dynamics/ effectiveness.Excellent verbal and written communication skills.Superior problem solving and analytical skills in solving complex and new problems requiring in-depth analysis and evaluation.Takes initiative to develop and implement new processes that improve the overall effectiveness of the portfolio.

Preferred Qualifications:

 College degree required, a degree in Business or Management is an asset.

Location:

On-site –Halifax, NS

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.