General Manager
Troon Golf
Westmoreland Country Club is excited to announce the exceptional career opportunity of General Manager. The ideal candidate thrives in a culture of hospitality environment, focused on providing an excellent club experience.
Key Responsibilities:
Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts; Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary; Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs; Ensures all Human Resources procedures and policies are followed by management staff; Develops, maintains and administers a sound organizational plan and initiates improvements as necessary; Maintains membership with the PGA and/or CMAA; Attends workshops and meetings to keep abreast of current information and developments; Oversees the care and maintenance of all the facility’s physical assets and each individual facility; Coordinates marketing programs to promote the facility’s services to potential customers; Ensures the highest standards for food and beverage service on property; Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services; Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems; Directly manages department members that may include, but is not limited to the Head Professional, Golf Course Superintendent, Tournament Coordinator, F&B Manager, etc.; Assures that each new Associate receives effective orientation and training; Develops and implements ongoing training programs; Regular and reliable attendance.Qualifications:
Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.Other Qualifications:
Class A member of PGA/LPGA Knowledge of Microsoft Office applications. Experience with computerized POS and tee time system.
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