**Additional Information** **Job Number** 25170155 **Job Category** Property Leadership **Location** SpringHill Suites by Marriott Sacramento Natomas, 2555 Venture Oaks Way, Sacramento, California, United States, 95833VIEW ON MAP (https://www.google.com/maps?q=SpringHill%20Suites%20by%20Marriott%20Sacramento%20Natomas%2C%202555%20Venture%20Oaks%20Way%2C%20Sacramento%2C%20California%2C%20United%20States%2C%2095833) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Expiration Date:** 12/06/2025 **Additional Information:** This hotel is owned and operated by an independent franchisee, InfiniPower Hospitality Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job reference: 000431 Salary: $100,00-$120,000/year based on experience (bonus eligible) Department: Property Leadership Location: SpringHill Suites (2555 Venture Oaks Way Sacramento, CA 95833) Division: Venture Oaks Hotel, LLC Hours Per Week: 40 General Manager We are seeking an experienced and results-driven General Manager to lead the operations, sales, and financial performance of the hotel. The General Manager is responsible for achieving revenue goals, maintaining guest satisfaction, ensuring brand compliance, and fostering a positive and engaged team culture. The ideal candidate is a hands-on leader with strong financial acumen, exceptional communication skills, and the ability to develop and motivate teams to exceed expectations. What You’ll Do: Operational & Financial Leadership Develop, administer, and control hotel revenue and expense budgets. Analyze profit & loss and general ledger statements, providing timely variance reports. Review and approve payroll, transmittals, and front office reports. Oversee daily operations and sales performance to maximize profitability. Review room inventory management and negotiated rates to optimize revenue. Conduct regular forecasting and adjust expenses to align with financial targets. Review and approve capital improvement requests and ensure completion of related reports. Participate in revenue management calls and assist with pricing and marketing decisions. Sales, Marketing & Community Engagement Provide direction and approve hotel sales and marketing plans. Participate in joint sales calls and follow up on top and target accounts. Support the sales team in executing strategies to grow market share and ADR. Maintain an active and visible presence in the community; build relationships with the local chamber, CVB, and key business partners. Represent the property at community and industry events. Team Development & Leadership Hire, train, counsel, and motivate management and hourly team members. Ensure performance reviews, disciplinary procedures, and recognition programs are administered consistently. Promote a positive, collaborative work environment and ensure proper HR compliance. Conduct regular staff and leadership meetings to foster communication and teamwork. Evaluate employee engagement results and implement improvement plans. Guest Experience & Brand Standards Ensure the highest levels of guest satisfaction and service delivery. Respond to guest feedback, reviews, and complaints in a timely and professional manner. Utilize the L.E.A.R.N. model (Listen, Empathize, Apologize, React, Notify) for service recovery. Conduct property inspections to ensure quality, cleanliness, and brand compliance. Oversee the execution of brand initiatives and operational programs. Ensure all safety, security, and emergency procedures are followed and team members are trained accordingly. About You: Bachelor’s degree in Hospitality, Business, or related field preferred. Marriott/FOSSE experience strongly preferred. Minimum of 3 years of hotel leadership experience; previous Department Head or General Manager experience required. Strong financial management, forecasting, and budgeting skills. Excellent leadership, communication, and organizational abilities. Knowledge of hotel brand systems and standards preferred. Ability to foster positive relationships with guests, associates, and community partners. Valid driver’s license required. About Us: Competitive Wages Paid Holidays Paid Time Off Affordable Health Care (Medical, Dental, Vision, HSA, EAP & Critical Illness) Life Insurance Paid Parental Leave Travel Discounts Hands-On Training & Career Development We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The salary range for this position is $100,00 to $120,000 annually. _This company is an equal opportunity employer._ frnch1