Position: General Manager Supporting: Project & Program & Client Locations in multi-trade construction and/or facilities management Location: Greater Toronto Area Summary: To plan, in conjunction with the management team and input from the advisory board; to oversee the execution of the strategic business plan. Overall responsibility for planning, marketing, sales, estimating, execution and conduct of the organization's performance, and business development plan. Primary Responsibilities: + Business Code: Encourage and drive to match or exceed industry standards. + Operation & Control: Implement and review annual quality and business plans monthly. Ensure controls for tendering, purchasing, subcontracting, and accounting. Focus on man hours, labor productivity, and cash flow. Achieve client contractual KPIs. + Business Representation: Always maintain corporate image through professional presentation and representation of the business. + Reporting: Daily tender information, cash flow analysis, and job plans. Monthly billing forecasts and operational progress. Quarterly business reviews and management reports. Annual strategic planning and performance reviews. + Safety: Achieve zero lost time injuries and TRIR targets. Minimize risk through continuous assessment. + Financial Performance: Meet or exceed budget. Achieve sales growth and business development targets. + Quality & Client Satisfaction: Work with Site Managers to identify cost savings and develop contingency plans. Ensure resources support standard business practices. + Human Resources: Establish an annual HR plan focusing on succession planning, performance, and legislative compliance. Foster enthusiasm and morale. Provide leadership and recognize employee contributions. + Marketing Effectiveness: Ensure compliance with health and safety regulations, client and all jurisdictional requirements. + Objectives: Define and review divisional objectives quarterly. + Confidentiality: Maintain confidentiality of company information, including but not limited to : financial, employee, payroll, marketing, supplier information, or otherwise. Requirements: + Education: University Degree or equivalent professional qualification. + Experience: 10+ years of leadership in a related industry. + Special Qualifications: Participate in upgrading courses to stay current with policy, technology, and growth. + Decision Making: Make decisions within legislative, company policy, and senior management direction frameworks. Handle complex situations with no established guidelines. + Health & Safety: Comply with Occupational Health and Safety laws and procedures. Attend required training and PPE on site. + Physical Requirements: 75% sitting with occasional lifting, climbing, walking, bending, stooping, standing, and kneeling. + Work Environment: Mainly office with site visits. Behavioral Competencies: + Communication: Consistent and clear information sharing. Active listening. + Decision Making: Well-informed decisions supporting the organization. + Leadership: Professionalism under changing conditions. Support and direction for a wide range of individuals. + Negotiation: Open discussions to handle conflicts. Objective and neutral. + Networking: Build networks for information and support. + Planning & Organization: Accurate estimation of task durations and difficulty. Prioritize critical tasks. + Problem Solving: Research and develop multiple solutions. + Resource Management: Control and limit resource use, including time restrictions. + Results Orientation: Focus on desired outcomes. Ownership of duties. + Strategic Thinking: Develop long-term strategies. + Teamwork: Collaborate effectively with other business leaders and business units Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process