行政
Administration
§ 协助制定、保持及更新详细的部门营运手册。营运手册要包括部门的政策及程序，部门的工作程序及标准。确保每年的更新要准确反映任何改变。
Assists with the development and maintenance of a detailed Department Operations Manual that reflects Policies Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
§ 协助准备部门的年度业务计划，确保部门目标支持酒店的抱负。
Assists with the preparation of the annual Business Plan ensuring Divisional Objectives are supporting the vision of the Hotel.
§ 协助财务部总监回顾每月的费用，确保达到目标及有效地控制成本。
Assists the Director of Finance to review the monthly expenses ensuring targets are met and costs are effectively controlled.
§ 确保始终保持一个高效准确的电脑及纸张的档案系统。
Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.
§ 保管并监护所有合同和财务文件。
Keeps and safeguards all contracts and financial documents.
宾客服务
Customer Service
§ 向其他员工（内部客人）和来访部门的其他客人提供适当专业、礼貌和关怀的服务。
Provides the appropriate level of professional, courteous and caring service to other colleagues (internal customers) and other visitors to the division.
§ 确保员工始终提供礼貌和专业的服务。
Ensures all colleagues provide a courteous and professional service at all times.
§ 礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进。
Handles guest and colleague enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
财务
Financial
§ 在所有应附的文件都齐全的情况下，审批所有支出凭证、费用报销申请，审核采购发票以及采购的货品或服务的数量、质量及价格。
Ensures all reimbursements and claims are supported by all necessary documents, processed and certified for receipt of merchandises or services both in quality, quantity and prices.
§ 协助主任会计师核对当日总出纳的现金收入报表，并确保每日现金收入均于次日存入了银行。
Assists the Chief Accountant to check the daily General Cashier report ensuring that the daily cash receipts are deposited in time on the next succeeding working day.
§ 确保妥善保管所有姐妹酒店帐单。
Ensures all the inter-hotel accounts.
§ 确保记录并保管所有总帐。
Ensures all general ledger accounts are maintained and recorded.
§ 确保所有分帐与总帐相符。
Ensures that all sub-ledgers agree with general ledger.
§ 检查财务部文员每月准备的分录。
Checks and verifies all monthly journals prepared by subordinates.
§ 确保对每月审批过的分录准确抛帐。
Ensures monthly journal entries are prepared and posted correctly.
§ 按计划准备、分析所有帐项。
Prepares and maintains schedules and analyses for all accounts.
§ 对准备好的银行余额调节表进行检查，无误后报送审批。
Verifies all bank reconciliation statements are prepared accurately before submitting for approval.
§ 协助财务部副总监编制所有月财务报表及分析。
Assists the Assistant Director of Finance in all stages leading to the preparation of all monthly financial reports and analyses.
§ 根据财务部副总监的安排，协助准备有关统计报表。
Assists in the preparation of Returns and special statistical reports as assigned by the Assistant Director of Finance.
§ 确保所有分帐和相关财务报表得到妥善存档以便日后查询。
Ensures all journals and related financial reports are properly filed for future reference.
§ 协助执行内部控制的有关程序，并确保程序涵盖了所有酒店活动。
Assists in implementing and streamlining the internal control procedures covering all activities of the hotel.
财务（续）
Financial (Continued)
§ 完全了解凯悦酒店集团在成本审计方面的目标，以协助主管建立一个有效的审计系统，对物料管理部门的活动进行审计。
Understands thoroughly Hyatt Hotels Corporation objectives in Cost Audit as to provide an effective auditing system for the activities of the Materials Management division.
§ 提供成本摘要报表并上交财务部总监，以制作每日和每月财务报表。
Provides summary reports of costs and submit to DOF for review on a monthly basis.
§ 协助各部门经理，提供他们所需要的成本数据，以便他们更好地对其营运部门进行管理，实现利润最大化。
Provides Department Heads with the cost figures necessary for them to operate their individual profit centre profitably.
§ 确保运营部门员工数据输入的正确性。
Ensures accurate data input by operation level personnel.
§ 对后场的活动进行审计，比如：物料管理和中央厨房。
Audits back-of-house functions; namely, materials management and the commissary kitchen.
§ 对餐饮部各个外场的每日营运进行审计。
Audits the day-to-day operation of all Food Beverage outlets.
§ 完全了解物料部的运作，如：收货、采购、发货、入库和中央厨房。
Fully conversant with operation of the Materials Department, i.e. receiving, purchasing, issuing, storing and commissary kitchen.
§ 全面掌握内部控制程序。
Fully familiar with internal control procedures.
§ 确保所有采购申请单和其他库存物品采购，均通过总经理和财务部总监的批准。
Ensures that all purchase requests, other than inventory items, are approved by the General Manager and Director of Finance.
§ 确保所有采购的物品都获得三个报价。超过10万的采购需要公开招标。
Ensures that three quotations have been obtained for all items purchased. Open bidding is must once the purchase is over RMB100,000.
§ 监控并确保采购部获得最新和准确的报价。
Monitors and ensures that Purchasing obtains up-to-date and accurate quotations.
§ 确保建立正确的入仓数量，并且所有的采购均按照仓存数量为标准进行，除非得到批准，否则不允许对采购申请单进行更改。
Ensures that accurate par levels are established and ordering is done in accordance with the set par and no alterations are to be made to the purchase orders unless approved.
§ 参与年度采购合同或牵涉到库存的大量订单合同的正式谈判。
Participates in formal negotiations of annual or large contracts involving inventory items.
§ 确保所有供应商送到的商品都经由收货部收货。
Ensures that all goods delivered by suppliers are channelled to the Receiving Department.
§ 确保所有的度量仪器都正常工作。
Ensures all scales are working properly.
§ 确保所有的商品都有人跟进处理。
Ensures that all goods are not left unattended.
§ 确保所有的送货/收货单均有收货部员工的签名和盖章。所有直接采购的物品均应由使用部门经理签字。
Ensures that all invoices are stamped and signed by receiving clerk. All direct purchased items should also be signed by the responsible person of the user department.
§ 协助进行抽查，以确保所有收到的货物都符合采购规格。
Spot checks to ensure that goods are received as per specifications.
§ 确保所有的货物和商品按照送货时间表送抵酒店，对质量经过正确的检查程序并且按照相关的制度和程序进行记录。
Ensures all goods and items are received according to delivery schedule, properly checked on quality and are documented according to the related policies and procedures.
§ 确保证所有的酒水存放妥当，并且附有正确的控制标签。
Ensures all liquor bottles are properly stocked and stamped with the appropriate control labels.
§ 对每月的仓库盘点进行监控，并准备所有仓库的库存核对。
Audits monthly stocktake and prepares stock reconciliation for all stockrooms.
§ 准备每日餐饮部实际/潜在成本报表。
Prepares daily Food Beverage actual/ potential cost report.
§ 确保每月仓库采购物品和应付账款的账目保持平衡。
Ensures that all monthly inventories purchased are in balance with the accounts payable.
§ 准备每月成本审计报表，包括所有仓库的库存核对。
Prepares month-end cost audit report, which includes reconciliation of all storerooms.
§ 组织每月市场调查。了解各类采购物资的市场价格并负责编制市场调查报告。
Lead the monthly market survey. Familiar with the market price for all frequent purchased items and prepared the market survey report.
§ 负责登记所有账内固定资产购置，转移，报损并按月报送业主公司。
Prepare for all FFE purchase, transfer and damage and report to Owner Company on monthly basis.
人事
Personnel
§ 协助聘用、选拔、激励及培养财务部的员工，并使其在工作中遵循运营、财务及行政管理的理念，确保员工具有多项技能并能执行多种任务。
Recruits, selects, motivates and develops Finance employees to work following the operational, financial and administrative philosophies, ensuring all employees become multi skilled and multi-tasking.
§ 引导会计员工在工作中遵循经营、财务及行政管理的理念
Develops Accounting colleagues to work following the operational, financial, administrative philosophies.
§ 通过参与管理，根据酒店制度和程序以及相关适用法律，对所有会计员工进行紧密督导。
Through hands-on management, supervises closely all Accounting colleagues in the performance of their duties in accordance with policies and procedures and applicable laws.
§ 给具备能力和资源的员工委派适当的工作和责任，在培养和发展员工的同时确保营运标准和安全。
Delegates appropriately, duties and responsibilities to equipped and resourced colleagues, nurturing and developing them whilst ensuring standards of operation and safety are maintained.
§ 拥护和支持酒店的培训精神和以企业文化，并和进修发展部经理密切合作培养和发展部门培训员，确保所有的经理和主管在员工培训和职业发展中扮演积极的角色。
Instils the Training philosophies of the company and work closely with the Learning Manager developing Departmental Trainers, ensuring that all Managers and Supervisors take an active role in the training and development of colleagues.
§ 发展及协助针对提高技能和知识的培训活动。
Develops and assists with training activities focused on improving skills and knowledge.
§ 确保员工完全理解酒店规章制度并遵照执行。
Ensures colleagues have a complete understanding of rules and regulations, and that behaviour complies.
§ 监督员工士气并提供工作表现及发展的反馈。
Monitors colleague morale and provides mechanisms for performance feedback and development.
§ 进行员工年度反馈对话，提供真实和准确的回馈。
Conducts annual Check-in Conversation with colleagues, supports them in their professional development goals.
§ 将指导原则及核心价值有效地传达给所有层级的员工。
Effectively communicates guiding principles and core values to all levels of colleagues.
总则
General
§ 在财务部总监缺席时，在酒店行政委员会上代表财务部，确保财务部高效、顺畅地运营,其他的部门需要时提供支援和帮助。
In the absence of Director of Finance, represents Finance Division on the Hotel Leadership Committee, ensures the efficient smooth operation of the Finance Division, providing services and support to other Divisions as required.
§ 按要求出席所有的酒店/部门会议，而且参与每月的董事会会议和信用会议。
Attends and contributes to all Meetings as required and participates in the monthly Peg Board meetings and Credit meetings.
§ 了解雇员立法和劳资关系，严格遵循员工手册的规章准则、酒店雇用政策、卫生政策和健康安全政策。
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health safety.
§ 确保高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation and grooming.
§ 始终展现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦酒店集团。
Exercises responsible behaviour at all times and positively representing the hotel and Hyatt Hotel.
§ 阅读并理解员工手册，遵守酒店的制度和规定，特别是关于消防、卫生、健康和安全方面的政策和流程。
Reads the hotel's Colleague Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
§ 按要求参加培训课程和会议。
Attends training sessions and meetings as and when required.
§ 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
其他方面
Other Comments
§ 职位属于“副理”级并享有相应的福利。
Position is ranked as “Assistant Manager” with related benefits provided.
行政
Administration
§ 协助制定、保持及更新详细的部门营运手册。营运手册要包括部门的政策及程序，部门的工作程序及标准。确保每年的更新要准确反映任何改变。
Assists with the development and maintenance of a detailed Department Operations Manual that reflects Policies Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
§ 协助准备部门的年度业务计划，确保部门目标支持酒店的抱负。
Assists with the preparation of the annual Business Plan ensuring Divisional Objectives are supporting the vision of the Hotel.
§ 协助财务部总监回顾每月的费用，确保达到目标及有效地控制成本。
Assists the Director of Finance to review the monthly expenses ensuring targets are met and costs are effectively controlled.
§ 确保始终保持一个高效准确的电脑及纸张的档案系统。
Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.
§ 保管并监护所有合同和财务文件。
Keeps and safeguards all contracts and financial documents.
宾客服务
Customer Service
§ 向其他员工（内部客人）和来访部门的其他客人提供适当专业、礼貌和关怀的服务。
Provides the appropriate level of professional, courteous and caring service to other colleagues (internal customers) and other visitors to the division.
§ 确保员工始终提供礼貌和专业的服务。
Ensures all colleagues provide a courteous and professional service at all times.
§ 礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进。
Handles guest and colleague enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
财务
Financial
§ 在所有应附的文件都齐全的情况下，审批所有支出凭证、费用报销申请，审核采购发票以及采购的货品或服务的数量、质量及价格。
Ensures all reimbursements and claims are supported by all necessary documents, processed and certified for receipt of merchandises or services both in quality, quantity and prices.
§ 协助主任会计师核对当日总出纳的现金收入报表，并确保每日现金收入均于次日存入了银行。
Assists the Chief Accountant to check the daily General Cashier report ensuring that the daily cash receipts are deposited in time on the next succeeding working day.
§ 确保妥善保管所有姐妹酒店帐单。
Ensures all the inter-hotel accounts.
§ 确保记录并保管所有总帐。
Ensures all general ledger accounts are maintained and recorded.
§ 确保所有分帐与总帐相符。
Ensures that all sub-ledgers agree with general ledger.
§ 检查财务部文员每月准备的分录。
Checks and verifies all monthly journals prepared by subordinates.
§ 确保对每月审批过的分录准确抛帐。
Ensures monthly journal entries are prepared and posted correctly.
§ 按计划准备、分析所有帐项。
Prepares and maintains schedules and analyses for all accounts.
§ 对准备好的银行余额调节表进行检查，无误后报送审批。
Verifies all bank reconciliation statements are prepared accurately before submitting for approval.
§ 协助财务部副总监编制所有月财务报表及分析。
Assists the Assistant Director of Finance in all stages leading to the preparation of all monthly financial reports and analyses.
§ 根据财务部副总监的安排，协助准备有关统计报表。
Assists in the preparation of Returns and special statistical reports as assigned by the Assistant Director of Finance.
§ 确保所有分帐和相关财务报表得到妥善存档以便日后查询。
Ensures all journals and related financial reports are properly filed for future reference.
§ 协助执行内部控制的有关程序，并确保程序涵盖了所有酒店活动。
Assists in implementing and streamlining the internal control procedures covering all activities of the hotel.
财务（续）
Financial (Continued)
§ 完全了解凯悦酒店集团在成本审计方面的目标，以协助主管建立一个有效的审计系统，对物料管理部门的活动进行审计。
Understands thoroughly Hyatt Hotels Corporation objectives in Cost Audit as to provide an effective auditing system for the activities of the Materials Management division.
§ 提供成本摘要报表并上交财务部总监，以制作每日和每月财务报表。
Provides summary reports of costs and submit to DOF for review on a monthly basis.
§ 协助各部门经理，提供他们所需要的成本数据，以便他们更好地对其营运部门进行管理，实现利润最大化。
Provides Department Heads with the cost figures necessary for them to operate their individual profit centre profitably.
§ 确保运营部门员工数据输入的正确性。
Ensures accurate data input by operation level personnel.
§ 对后场的活动进行审计，比如：物料管理和中央厨房。
Audits back-of-house functions; namely, materials management and the commissary kitchen.
§ 对餐饮部各个外场的每日营运进行审计。
Audits the day-to-day operation of all Food Beverage outlets.
§ 完全了解物料部的运作，如：收货、采购、发货、入库和中央厨房。
Fully conversant with operation of the Materials Department, i.e. receiving, purchasing, issuing, storing and commissary kitchen.
§ 全面掌握内部控制程序。
Fully familiar with internal control procedures.
§ 确保所有采购申请单和其他库存物品采购，均通过总经理和财务部总监的批准。
Ensures that all purchase requests, other than inventory items, are approved by the General Manager and Director of Finance.
§ 确保所有采购的物品都获得三个报价。超过10万的采购需要公开招标。
Ensures that three quotations have been obtained for all items purchased. Open bidding is must once the purchase is over RMB100,000.
§ 监控并确保采购部获得最新和准确的报价。
Monitors and ensures that Purchasing obtains up-to-date and accurate quotations.
§ 确保建立正确的入仓数量，并且所有的采购均按照仓存数量为标准进行，除非得到批准，否则不允许对采购申请单进行更改。
Ensures that accurate par levels are established and ordering is done in accordance with the set par and no alterations are to be made to the purchase orders unless approved.
§ 参与年度采购合同或牵涉到库存的大量订单合同的正式谈判。
Participates in formal negotiations of annual or large contracts involving inventory items.
§ 确保所有供应商送到的商品都经由收货部收货。
Ensures that all goods delivered by suppliers are channelled to the Receiving Department.
§ 确保所有的度量仪器都正常工作。
Ensures all scales are working properly.
§ 确保所有的商品都有人跟进处理。
Ensures that all goods are not left unattended.
§ 确保所有的送货/收货单均有收货部员工的签名和盖章。所有直接采购的物品均应由使用部门经理签字。
Ensures that all invoices are stamped and signed by receiving clerk. All direct purchased items should also be signed by the responsible person of the user department.
§ 协助进行抽查，以确保所有收到的货物都符合采购规格。
Spot checks to ensure that goods are received as per specifications.
§ 确保所有的货物和商品按照送货时间表送抵酒店，对质量经过正确的检查程序并且按照相关的制度和程序进行记录。
Ensures all goods and items are received according to delivery schedule, properly checked on quality and are documented according to the related policies and procedures.
§ 确保证所有的酒水存放妥当，并且附有正确的控制标签。
Ensures all liquor bottles are properly stocked and stamped with the appropriate control labels.
§ 对每月的仓库盘点进行监控，并准备所有仓库的库存核对。
Audits monthly stocktake and prepares stock reconciliation for all stockrooms.
§ 准备每日餐饮部实际/潜在成本报表。
Prepares daily Food Beverage actual/ potential cost report.
§ 确保每月仓库采购物品和应付账款的账目保持平衡。
Ensures that all monthly inventories purchased are in balance with the accounts payable.
§ 准备每月成本审计报表，包括所有仓库的库存核对。
Prepares month-end cost audit report, which includes reconciliation of all storerooms.
§ 组织每月市场调查。了解各类采购物资的市场价格并负责编制市场调查报告。
Lead the monthly market survey. Familiar with the market price for all frequent purchased items and prepared the market survey report.
§ 负责登记所有账内固定资产购置，转移，报损并按月报送业主公司。
Prepare for all FFE purchase, transfer and damage and report to Owner Company on monthly basis.
人事
Personnel
§ 协助聘用、选拔、激励及培养财务部的员工，并使其在工作中遵循运营、财务及行政管理的理念，确保员工具有多项技能并能执行多种任务。
Recruits, selects, motivates and develops Finance employees to work following the operational, financial and administrative philosophies, ensuring all employees become multi skilled and multi-tasking.
§ 引导会计员工在工作中遵循经营、财务及行政管理的理念
Develops Accounting colleagues to work following the operational, financial, administrative philosophies.
§ 通过参与管理，根据酒店制度和程序以及相关适用法律，对所有会计员工进行紧密督导。
Through hands-on management, supervises closely all Accounting colleagues in the performance of their duties in accordance with policies and procedures and applicable laws.
§ 给具备能力和资源的员工委派适当的工作和责任，在培养和发展员工的同时确保营运标准和安全。
Delegates appropriately, duties and responsibilities to equipped and resourced colleagues, nurturing and developing them whilst ensuring standards of operation and safety are maintained.
§ 拥护和支持酒店的培训精神和以企业文化，并和进修发展部经理密切合作培养和发展部门培训员，确保所有的经理和主管在员工培训和职业发展中扮演积极的角色。
Instils the Training philosophies of the company and work closely with the Learning Manager developing Departmental Trainers, ensuring that all Managers and Supervisors take an active role in the training and development of colleagues.
§ 发展及协助针对提高技能和知识的培训活动。
Develops and assists with training activities focused on improving skills and knowledge.
§ 确保员工完全理解酒店规章制度并遵照执行。
Ensures colleagues have a complete understanding of rules and regulations, and that behaviour complies.
§ 监督员工士气并提供工作表现及发展的反馈。
Monitors colleague morale and provides mechanisms for performance feedback and development.
§ 进行员工年度反馈对话，提供真实和准确的回馈。
Conducts annual Check-in Conversation with colleagues, supports them in their professional development goals.
§ 将指导原则及核心价值有效地传达给所有层级的员工。
Effectively communicates guiding principles and core values to all levels of colleagues.
总则
General
§ 在财务部总监缺席时，在酒店行政委员会上代表财务部，确保财务部高效、顺畅地运营,其他的部门需要时提供支援和帮助。
In the absence of Director of Finance, represents Finance Division on the Hotel Leadership Committee, ensures the efficient smooth operation of the Finance Division, providing services and support to other Divisions as required.
§ 按要求出席所有的酒店/部门会议，而且参与每月的董事会会议和信用会议。
Attends and contributes to all Meetings as required and participates in the monthly Peg Board meetings and Credit meetings.
§ 了解雇员立法和劳资关系，严格遵循员工手册的规章准则、酒店雇用政策、卫生政策和健康安全政策。
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health safety.
§ 确保高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation and grooming.
§ 始终展现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦酒店集团。
Exercises responsible behaviour at all times and positively representing the hotel and Hyatt Hotel.
§ 阅读并理解员工手册，遵守酒店的制度和规定，特别是关于消防、卫生、健康和安全方面的政策和流程。
Reads the hotel's Colleague Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
§ 按要求参加培训课程和会议。
Attends training sessions and meetings as and when required.
§ 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
其他方面
Other Comments
§ 职位属于“副理”级并享有相应的福利。
Position is ranked as “Assistant Manager” with related benefits provided.
同等岗位工作经验
同等岗位工作经验