FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet

Responsibilities:

Handle personal line claims including Travel, Personal Accident, Domestic Helper & PetProcess and approve claims in compliance with the Company’s policies, guidelines & agreed service standardsHandle claims related enquiries from policyholders, agents/brokers and internal counterpartsPro-active claims handling, including timely investigation on suspicious abuse claimsUpkeep the claim status and undertake periodical reviewsAssist in reports preparationActively participates in team’s meeting, enhancement in workflow, claims system, UAT and projects, as assigned

Job Requirements:

Tertiary education with insurance knowledge2 years of relevant personal line claims handling experienceProfessional insurance qualification (e.g. ACII/ANZIIF) will be an advantageBasic knowledge of insurance principles and claims procedures & policiesAble to work independently and meet service standardsSelf-motivate, multi-tasks handling and adapt to a changing environmentSound negotiation, interpersonal and problem-solving skillsGood team playerProficient in Microsoft Word/ExcelCandidates with less experience or fresh graduates will be considered for Analyst

Others:

You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.