GBS ITS SAP COE Sustain : Integration Lead
Fresenius Medical Care
The Integration Lead is responsible for enterprise-wide ownership of SAP integration execution to enable secure, scalable, and reusable integrations across SAP and non SAP systems, supporting S/4HANA and cloud platforms under defined governance, security, and performance standards‑SAP systems, supporting S/4HANA and cloud platforms under defined governance, security, and performance standards.
**Goal of function:**
Own the SAP integration strategy and execution across the enterprise, ensuring secure, scalable, and reusable integrations that enable end-to-end business processes across SAP and non-SAP systems. Provide leadership for API-led connectivity, data exchange, and event-driven patterns to support S/4HANA and cloud platforms while complying with governance, security, and performance standards and Data Privacy.
**Organization:**
The function incumbent reports to: SAP Center of Excellence - SAP COE Lead
**Tasks:**
+ Lead Application Maintenance and Development activities, ensuring seamless integration between S/4HANA and internal/external systems using SAP Business Technology Platform Integration Suite (IS).
+ Lead L2/L3 support for integration interfaces and middleware components.
+ Validate and Architect the Integration design and Solutions
+ Manage incident resolution, root cause analysis (RCA), and defect remediation.
+ Provide governance for enhancements and Recommend Best Practices.
+ Ensure SLA adherence and optimize interface performance.
+ Lead and mentor the integration team members.
+ Provide effort estimation, resource planning, and status reporting
+ Collaborate with functional and technical teams for end-to-end delivery
**Secondary Tasks:**
+ Coach and mentor integration developers; perform design/code reviews and promote best practices.
+ Drive automation for build and deployment (CI/CD) of integration artifacts.
+ Partner with Basis, Security, and Data teams on performance tuning, identities, and data quality controls.
+ Lead complex cutovers and hypercare for integration-heavy releases.
+ Evaluate emerging SAP/BTP integration capabilities and recommend adoption roadmaps.
+ Contribute to vendor RFPs and SoW reviews for integration tooling and services.
**Key Performance Indicators:**
Please list distinguishing qualitative and quantitative features by means of which performance in the position can be measured.
+ Interface availability and performance SLAs (throughput, latency, error rate).
+ Defect density and mean time to detect/resolve (MTTD/MTTR) for integration incidents.
+ Deployment success rate and lead time for changes (CI/CD).
+ Reusability/adoption of standardized integration assets and APIs.
+ Compliance with security and data governance controls (e.g., SoD, PII handling).
**Qualifications, experience, know-how, and skills critical for success:**
+ Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
+ **12+ years of SAP integration experience, with at least 4+ years on SAP BTP Integration Suite** .
+ **Strong experience integrating SAP S/4HANA with SAP and non-SAP systems** .
+ Hands-on expertise in BTP-IS, API Management, and middleware architecture.
+ Experience in SAP S/4HANA-BTP-IS Integration, Development & Maintenance of environments.
+ Proven experience in leading offshore teams and Co-Ordinating Onsite and near-shore teams.
+ SAP BTP or Integration Suite certification (MUST).
Important personal qualities:
+ Customer-centric, outcome-driven, and pragmatic.
+ Strong leadership and coaching capability.
+ Analytical and structured problem solver; attention to detail with a quality mindset.
+ Excellent communication and stakeholder management across business and IT.
Other specialized knowledge:
+ SAP PI/PO, SAP Cloud Integration (CPI), SAP BTP Integration Suite (API Management, Event Mesh, Integration Advisor).
+ EDI Integration experience dealing with ANSI X12, EDIFACT, EDICOM. Dealing with 3PL integrations.
+ Experience using Groovy Script and JavaScript.
+ API-first and event-driven integration patterns; security (OAuth2, SAML, TLS/SSL).
+ IDoc/RFC/ALE, OData/REST/SOAP; message mapping, error handling, retries, and monitoring.
+ DevOps/CI-CD for SAP integration artifacts; Git, Jenkins/Azure DevOps, transport automation.
+ SAP ChaRM or Cloud ALM for change and transport control
+ SAP S/4HANA and 3rd Party integration (IDoc, OData, SOAP, RFC, REST, EDI)
+ Life Sciences Industry experience (preferred).
+ Exposure to GXP standards.
+ Fluent English; additional European language a plus.
+ Proficiency with SAP Solution Manager/Cloud ALM, Interface Monitoring (e.g., SAP Application Interface Framework/PAI), and log/metric tools; working knowledge of Azure/AWS services for connectivity.
+ S/4HANA core processes (O2C, P2P/S2P, M2D, R2R), SAP Ariba, SuccessFactors, and common non-SAP SaaS endpoints.
Willingness to work with global teams across time zones; occasional travel; support critical releases as needed.
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