Bengaluru, IND
8 days ago
GBS ITS SAP COE Sustain : Integration Lead
The Integration Lead is responsible for enterprise-wide ownership of SAP integration execution to enable secure, scalable, and reusable integrations across SAP and non SAP systems, supporting S/4HANA and cloud platforms under defined governance, security, and performance standards‑SAP systems, supporting S/4HANA and cloud platforms under defined governance, security, and performance standards. **Goal of function:** Own the SAP integration strategy and execution across the enterprise, ensuring secure, scalable, and reusable integrations that enable end-to-end business processes across SAP and non-SAP systems. Provide leadership for API-led connectivity, data exchange, and event-driven patterns to support S/4HANA and cloud platforms while complying with governance, security, and performance standards and Data Privacy. **Organization:** The function incumbent reports to: SAP Center of Excellence - SAP COE Lead **Tasks:** + Lead Application Maintenance and Development activities, ensuring seamless integration between S/4HANA and internal/external systems using SAP Business Technology Platform Integration Suite (IS). + Lead L2/L3 support for integration interfaces and middleware components. + Validate and Architect the Integration design and Solutions + Manage incident resolution, root cause analysis (RCA), and defect remediation. + Provide governance for enhancements and Recommend Best Practices. + Ensure SLA adherence and optimize interface performance. + Lead and mentor the integration team members. + Provide effort estimation, resource planning, and status reporting + Collaborate with functional and technical teams for end-to-end delivery **Secondary Tasks:** + Coach and mentor integration developers; perform design/code reviews and promote best practices. + Drive automation for build and deployment (CI/CD) of integration artifacts. + Partner with Basis, Security, and Data teams on performance tuning, identities, and data quality controls. + Lead complex cutovers and hypercare for integration-heavy releases. + Evaluate emerging SAP/BTP integration capabilities and recommend adoption roadmaps. + Contribute to vendor RFPs and SoW reviews for integration tooling and services.​ ​ **Key Performance Indicators:** Please list distinguishing qualitative and quantitative features by means of which performance in the position can be measured. + Interface availability and performance SLAs (throughput, latency, error rate). + Defect density and mean time to detect/resolve (MTTD/MTTR) for integration incidents. + Deployment success rate and lead time for changes (CI/CD). + Reusability/adoption of standardized integration assets and APIs. + Compliance with security and data governance controls (e.g., SoD, PII handling). **Qualifications, experience, know-how, and skills critical for success:** + Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. + **12+ years of SAP integration experience, with at least 4+ years on SAP BTP Integration Suite** . + **Strong experience integrating SAP S/4HANA with SAP and non-SAP systems** . + Hands-on expertise in BTP-IS, API Management, and middleware architecture. + Experience in SAP S/4HANA-BTP-IS Integration, Development & Maintenance of environments. + Proven experience in leading offshore teams and Co-Ordinating Onsite and near-shore teams. + SAP BTP or Integration Suite certification (MUST). Important personal qualities: + Customer-centric, outcome-driven, and pragmatic. + Strong leadership and coaching capability. + Analytical and structured problem solver; attention to detail with a quality mindset. + Excellent communication and stakeholder management across business and IT. Other specialized knowledge: + SAP PI/PO, SAP Cloud Integration (CPI), SAP BTP Integration Suite (API Management, Event Mesh, Integration Advisor). + EDI Integration experience dealing with ANSI X12, EDIFACT, EDICOM. Dealing with 3PL integrations. + Experience using Groovy Script and JavaScript. + API-first and event-driven integration patterns; security (OAuth2, SAML, TLS/SSL). + IDoc/RFC/ALE, OData/REST/SOAP; message mapping, error handling, retries, and monitoring. + DevOps/CI-CD for SAP integration artifacts; Git, Jenkins/Azure DevOps, transport automation. + SAP ChaRM or Cloud ALM for change and transport control + SAP S/4HANA and 3rd Party integration (IDoc, OData, SOAP, RFC, REST, EDI) + Life Sciences Industry experience (preferred). + Exposure to GXP standards. + Fluent English; additional European language a plus. + Proficiency with SAP Solution Manager/Cloud ALM, Interface Monitoring (e.g., SAP Application Interface Framework/PAI), and log/metric tools; working knowledge of Azure/AWS services for connectivity. + S/4HANA core processes (O2C, P2P/S2P, M2D, R2R), SAP Ariba, SuccessFactors, and common non-SAP SaaS endpoints. Willingness to work with global teams across time zones; occasional travel; support critical releases as needed.
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