**職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。** Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。 **職務内容:** **Job Summary:** Customer Service Representative is responsible to handle customer pick up calls, Tracking, Tracing inquiries, Import and Export inquiries, with objective to provide quality telephone customer service. Customer Service Representative is also responsible to follow up customer's inquires for offering quick and accurate resolution **Responsibilities:** + Handle customer pick up calls, tracking, tracing inquiries, Import and Export inquiries, with objective to provide quality telephone customer service. + Provide support on service guarantees, price quotation, service/product information , export shipments exception + Follow up customer's inquires for offering quick and accurate resolution. + Handling customer complaints in professional manner + Responds to customer queries to ensure timely manner to support customer satisfaction. **Qualifications:** + Minimum college or University Diploma/Degree or related discipline + Good command of English + Customer Focus + Computer Literate + Excellent communication skills + Positive and able to work well in a team with excellent interpersonal skill + Ability to demonstrate initiative and determination in a professional manner + Confident, trustworthy, customer-oriented and able to work in a fast paced environment **Working Hours:** + 40 hours a week (Mon to Fri 09:00-18:00 / Break 12:00-13:00) **Location:** 94-3, Mullae-Ro, Youngdeungpo-Gu, Seoul **社員タイプ:** 常勤 UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。