OPERATIONS OFFICER

 

WHAT IS THE OPPORTUNITY?City National Bank is looking for a Back Office Operations Officer within Capital Markets Operations. The ideal candidate will have a strong Foreign Exchange back-office knowledge. This role is responsible for processing transactions that support Foreign Exchange Sales & Trading. This role requires the ability to work in a fast-paced environment and multitask with strong communication skills. Additional responsibilities include internal communicating with Technology, Compliance, Risk, Sales and Trading internal partners, and partcipating in projects when needed. The Operations Officer will follow policies and procedures with company standards and analyzing current processes, identifying opportunities to improvements.

 

WHAT WILL YOU DO?Providing support to Front Office Sales & Trading desks across FX products (Spots, Forwards, NDFs, Swap, etc.)Subject Matter Expert in all Back-Office operations.Interact with clients, teammates from the LOB and other support teammates to process requests and resolve issues.Support Capital Markets projects, including procedure updates, trainings, metrics, process improvements, audits and assuring all applicable project deliverables are on time.Identifies, recommends and implements new processes, procedures and products to improve workflow, efficiency and/or profitability; oversees or participates in operations development and improvement programsCollaborate with colleagues and business leaders to identify opportunities for improvement and root causes.Ensure all areas of responsibility comply with policies and proceduresStrong interpersonal, communication and relationship building skills.

 

WHAT DO YOU NEED TO SUCCEED?Required Qualifications*Bachelor's Degree or equivalent work experienceMinimum of 3 years’ experience in Banking Operations in a financial institution required. Additional QualificationsPreferred 2-3 years of Foreign Exchange Operations Banking experienceExcellent verbal / written communication and organizational skillsProblem resolution / investigative abilities and meticulousMust be an initiative-taker with the ability to work independently and in a team setting with minimal supervision.Extremely dependable and superior time-management skillBachelor's degree in business or related field preferred.
WHAT'S IN IT FOR YOU?CompensationStarting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start dateGenerous 401(k) company matching contributionCareer Development through Tuition Reimbursement and other internal upskilling and training resourcesValued Time Away benefits including vacation, sick and volunteer timeSpecialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programsCareer Mobility support from a dedicated recruitment teamColleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks.
ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.  Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.