Employment Type Full time

Company name US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary The Functional Analyst, Salesforce Marketing Cloud (SFMC) collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other highly technical tasks in a timely manner and as per set quality standards.

Description

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs

Summary:

The Functional Analyst, Salesforce Marketing Cloud (SFMC) collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other highly technical tasks in a timely manner and as per set quality standards.

Responsibilities:

Collaborates effectively with the agile team to configure package software when applicable
Supports the team in executing highly technical tasks according to the specific needs of stories during each iterationEnsures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularlyParticipates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impedimentsCompletes required documentation to communicate required information to deployment, maintenance, service, and business teamsProvides production support and helps drive down technical debtDevelops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfactionDevelop documentation and provide training to users as appropriateDefine potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stabilityProvide functional analysis for the domain/software related to Mergers & AcquisitionsProvide functional analysis for domain/software RFP processProvide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality

Education

Bachelor's degree in CS or equivalent

Mandatory Experience:

2-4 years of experience in configuration, coding and application developmentBasic understanding of Scrum, Lean, XP, Kanban and other agile development techniquesBasic knowledge of continuous integration / continuous delivery practices

Competencies:

Demonstrated “agile-development” mindset with strong customer-focus & results-orientationEffective interpersonal, teamwork and collaboration skillsStrong analytical and business problem solving skillsStrong communication and documentation skills

Preferred QualificationsSalesforce Marketing Cloud certifications (Administrator, Consultant, or Email Specialist)Experience with: MobileConnect / MobilePushAMPscript (functional understanding)SQL (basic to intermediate)Familiarity with Salesforce CRM, CDPs, or customer data platformsExperience working in Agile or hybrid delivery environmentsFinancial services, healthcare, retail, or B2B marketing experience (if applicable)

Key Skills & CompetenciesFunctional analysis & requirements documentationMarketing operations & campaign executionData‑driven thinkingCross‑functional collaborationAttention to detail and qualityProblem‑solving and continuous improvement

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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