The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Full-Time Doorperson to join the team!

What will I be doing?

The Doorperson is responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Key Responsibilities:

Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guestsRead luggage tags and provide claim tickets for accurate delivery of guest itemsRetrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage areaArrange guest transportation (i.e. taxi cabs), as neededRespond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner

Team Member Benefits

When you join our team, you’ll enjoy a comprehensive benefits package, including:

Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*Dental & Voluntary Insurance – SunLife*Flexible Spending Account (FSA) – Through WEX401(k) Retirement Plan – Fidelity, with up to 5% employer match**Employee Assistance Program (EAP) – ComPsychFree Team Member MealsDiscounted ParkingProperty Discounts – Restaurants, Gift Shop, and SpaPaid Time Off (PTO) ProgramGo Hilton Travel DiscountsTuition ReimbursementGuild Education Program

* Medical/Dental coverage begins on the first of the month following 60 days of employment
** 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!