About the role

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. 

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. 

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

This opening for for a new, high volume Lacoste store, our largest outlet store globally!

Summary:

As a Sales Associate at Lacoste, you will be the face of our brand, engaging with customers and ensuring they have a positive shopping experience. This role is ideal for individuals who are passionate about retail, enjoy interacting with people, and are keen to develop their sales and customer service skills.

Key Responsibilities:

Responsible for the cash drawer of a primary store register and processing both customer and associate transactions accurately.  Ensure that management authorization is received as required.  Close out cash drawer at the end of the day.  Organize and reconcile media, prepare bank deposit, and EFT upload.Develop an excellent working knowledge of store’s computer systems to ring transactions, look up merchandise availability, receive and transfer merchandise, and perform all other necessary functions.Capture customer name and address information for each transaction to compile clientele lists.Answer telephones, respond to inquiries and take merchandise orders.  Distribute phone orders to sales associates on a rotating basis.Maintain cash wrap in a neat and organized manner.  Keep track of supply levels and notify manager when items need to be reorderedDevelop a strong knowledge of Lacoste product to help locate items for customers.Protect store assets and inventory through an awareness of loss prevention procedures. Report violations to the supervisor.  Notify management of suspicious activity in stock areas, on the selling floor, or by cleaning and guard services.Assist with the implementation of the store’s visual directives, receipt of new merchandise, stocking and replenishment of the selling floor, and housekeeping.Perform all other duties as assigned and required.

Profile

Requirements/Qualifications:

Prior experience in a retail environment.Good communication skills required.Must be able to provide prompt and courteous service to customers to help facilitate sales. Computer skills to include a retail point-of-sale software system and Microsoft Word, Excel, and Outlook.Individual must be a team player, outgoing, well-organized and able to prioritize assigned tasks.  Must have excellent organization skills with the ability to multi-task.Able to perform a wide variety of tasks, often changing assignments on short notice.Must be able to overcome obstacles and deal with customers in a fast-paced, high-volume and competitive environment.Must be proficient working with numbers to ensure correctness of data produced.

Core Values and Traits:

 

Play as One Team:

Showing respect towards everyone Commitment for the team’s work and decisions

Play with Elegance:

Striving for excellence Treating others with fair play and humility

Play by Daring:

Having the courage to speak up, experiment and take initiative To explore new opportunities

Play with Tenacity:

Constantly seek continuous improvement Learning from our failures

Equal Opportunity Employer:

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.

Equal opportunities At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.