Job Description Insight Global is seeking a Full Stack Developer to join a global SaaS company, at their Toronto office (5 days/week onsite). This is a high-impact opportunity to be part of a growing team. In this role, you will work closely on updating, enhancing, and developing customer facing products. This role involves working closely with the Customer Success team to support two core product pillars: brand management and marketing compliance, including co-op fund management and creative automation tools. In this role, you will triaging and resolving complex product issues, building internal tools, and contributing to product improvements. You’ll work across the full stack, support production systems, and help shape regional support strategy. This is a great opportunity for a technically strong, service-oriented developer who thrives in collaborative, fast-paced environments. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 3+ years of experience as a full stack experience - Precious experince working in a support role - Strong proficiency in React - Strong proficiency in Node - Proven ability to debug and resolve issues across frontend and backend systems - Experience writing and deploying patches, hotfixes, or small enhancements - Strong communication skills—able to explain technical issues to both technical and non-technical stakeholders - Comfortable working onsite in Toronto, 5 days/week - Familiarity with RESTful APIs, AWS (or other cloud platforms), CI/CD, and Git workflows - Experience with Ruby on Rails or similar backend frameworks - Experience with observability tools like Sentry, New Relic, or similar - Exposure to Python, GraphQL, feature flagging, and admin tooling - Experience in technical customer-facing roles (e.g., support engineering, technical account management) - Background in SaaS products related to marketing, compliance, or brand management - Ability to analyze support trends and propose systemic improvements - Interest in growing into a leadership role as the team scales