Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

This team leads the implementation of the Group’s people strategy in line with our business objectives. It facilitates talent management, succession planning, and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

We are currently seeking a high caliber and seasoned executive leader to join our team as a Fulfilment and Demand Planning Lead. The role can be located in Hong Kong, London, or Bangalore.

Role Purpose

Fulfillment and Demand Planning Lead is responsible from workforce fulfilment activation across the Enterprise Talent organization. Operating as a strategic enablement role, this leader empowers business aligned talent teams to embed demand plans, internal and external talent intelligence through demand supply analytics, strategic talent fulfilment modelling, and capability transformation to inform how the business grows and evolves talent overtime. The role also monitors AI's impact on work design and advises on productivity opportunities, internal talent development and strategic hiring in collaboration with sourcing, learning and talent teams.

Principal Accountabilities:

Workforce Fulfilment Planning Optimisation:

Design and continuously evolve a consistent workforce fulfilment framework (inc build, buy, bot, borrow decisions), including timelines, milestones, data inputs and decision points with a strong interlock with Enterprise Learning organisationEnsure the framework integrates skills, levels, locations and candidate segmentation dimensions to inform talent strategiesTranslate internal and external workforce analytics into advisory packs and talking points for HR and business teams to inform workforce design and decisionsAct as the central link between business aligned talent teams and COEs to ensure that workforce planning is an integrated and future ready process, providing consulting on how to apply the framework and insights in their planning efforts, including guidance on strategic trade-offs in fulfilment approach

Capacity Cost Governance:

Establish governance protocols that link hiring forecasts and capacity planning outputs and constraints ensuring alignment with business priorities and financial targetsProvide the broader talent organisation with data and frameworks to support effective capacity planning enabling informed decisions around resource needs, timing and fulfilment strategiesMonitor hiring demand trends, forecast shifts in external versus internal fulfilment, provide signals on potential overspend or under utilisationEmbed cost conscious principles into the build buy bot model highlighting tradeoffs between internal investment, external hiring and automation to support better decision making

Customers / Stakeholders

Enterprise Talent and People teams: Direct user of workforce planning / fulfilment frameworks, tools and insights for delivering talent at the right time, place and costSourcing Talent Intelligence: Feed external talent availability and market trends into fulfilment planningEnterprise Learning Team: Build reskilling / upskilling interventions for emerging capabilities to drive internal talent mobility and fulfilmentFinance, Procurement and People Analytics: Align workforce fulfilment forecasts with budgetary constraints and corporate strategy

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

This team leads the implementation of the Group’s people strategy in line with our business objectives. It facilitates talent management, succession planning, and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

We are currently seeking a high caliber and seasoned executive leader to join our team as a Fulfilment and Demand Planning Lead. The role can be located in Hong Kong, London, or Bangalore.

Role Purpose

Fulfillment and Demand Planning Lead is responsible from workforce fulfilment activation across the Enterprise Talent organization. Operating as a strategic enablement role, this leader empowers business aligned talent teams to embed demand plans, internal and external talent intelligence through demand supply analytics, strategic talent fulfilment modelling, and capability transformation to inform how the business grows and evolves talent overtime. The role also monitors AI's impact on work design and advises on productivity opportunities, internal talent development and strategic hiring in collaboration with sourcing, learning and talent teams.

Principal Accountabilities:

Workforce Fulfilment Planning Optimisation:

Design and continuously evolve a consistent workforce fulfilment framework (inc build, buy, bot, borrow decisions), including timelines, milestones, data inputs and decision points with a strong interlock with Enterprise Learning organisationEnsure the framework integrates skills, levels, locations and candidate segmentation dimensions to inform talent strategiesTranslate internal and external workforce analytics into advisory packs and talking points for HR and business teams to inform workforce design and decisionsAct as the central link between business aligned talent teams and COEs to ensure that workforce planning is an integrated and future ready process, providing consulting on how to apply the framework and insights in their planning efforts, including guidance on strategic trade-offs in fulfilment approach

Capacity Cost Governance:

Establish governance protocols that link hiring forecasts and capacity planning outputs and constraints ensuring alignment with business priorities and financial targetsProvide the broader talent organisation with data and frameworks to support effective capacity planning enabling informed decisions around resource needs, timing and fulfilment strategiesMonitor hiring demand trends, forecast shifts in external versus internal fulfilment, provide signals on potential overspend or under utilisationEmbed cost conscious principles into the build buy bot model highlighting tradeoffs between internal investment, external hiring and automation to support better decision making

Customers / Stakeholders

Enterprise Talent and People teams: Direct user of workforce planning / fulfilment frameworks, tools and insights for delivering talent at the right time, place and costSourcing Talent Intelligence: Feed external talent availability and market trends into fulfilment planningEnterprise Learning Team: Build reskilling / upskilling interventions for emerging capabilities to drive internal talent mobility and fulfilmentFinance, Procurement and People Analytics: Align workforce fulfilment forecasts with budgetary constraints and corporate strategy

Requirements

Workforce Fulfilment:

Deep understanding of workforce fulfilment scenarios, demand supply modelling and capacity planningExperience working with workforce data to identify trends, gaps and opportunities both internally and through market labour intelligenceAbility to lead scenario planning including different fulfilment choices and in close collaboration with Learning and Procurement teamsExperienced in building relevant and actionable frameworks for business aligned talent teams

Enablement Consulting:

Strong consulting skills with experience supporting distributed HR or talent teams through toolkits, training and strategic guidanceProven ability to influence without direct ownership of execution, guiding others through structured methodologies and insight led engagementDeep expertise in data analytics and use them to shape narrative, highlight risk and opportunity and shift business thinking

Strategic Influence Collaboration:

Strong stakeholder management and influencing skills across people, finance, strategy and business unitsAbility to build alignment across functions to create a cohesive workforce fulfilment / planning ecosystem

People Leadership:

Track record of setting clear goals, creating an environment where team members deliver at pace in a global settingExperience in upskilling teams in consultative skills to operate as trusted advisors to the businessAbility to inspire influence and lead teams through organisational changeCreate an environment where diverse perspectives, cultures, and working styles are valued and integrated into decision makingUse coaching and feedback to help team members build confidence, stretch their skills, and achieve career growthEncourage cross-region / functional knowledge sharing, collaboration on enterprise initiatives, and removal of silos to maximise impact

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

#LI-HSBCMPA

Requirements

Workforce Fulfilment:

Deep understanding of workforce fulfilment scenarios, demand supply modelling and capacity planningExperience working with workforce data to identify trends, gaps and opportunities both internally and through market labour intelligenceAbility to lead scenario planning including different fulfilment choices and in close collaboration with Learning and Procurement teamsExperienced in building relevant and actionable frameworks for business aligned talent teams

Enablement Consulting:

Strong consulting skills with experience supporting distributed HR or talent teams through toolkits, training and strategic guidanceProven ability to influence without direct ownership of execution, guiding others through structured methodologies and insight led engagementDeep expertise in data analytics and use them to shape narrative, highlight risk and opportunity and shift business thinking

Strategic Influence Collaboration:

Strong stakeholder management and influencing skills across people, finance, strategy and business unitsAbility to build alignment across functions to create a cohesive workforce fulfilment / planning ecosystem

People Leadership:

Track record of setting clear goals, creating an environment where team members deliver at pace in a global settingExperience in upskilling teams in consultative skills to operate as trusted advisors to the businessAbility to inspire influence and lead teams through organisational changeCreate an environment where diverse perspectives, cultures, and working styles are valued and integrated into decision makingUse coaching and feedback to help team members build confidence, stretch their skills, and achieve career growthEncourage cross-region / functional knowledge sharing, collaboration on enterprise initiatives, and removal of silos to maximise impact

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

#LI-HSBCMPA