The key focus of the role is to close sales and achieve assigned sales goals by building rapport and achieving customer satisfaction. This includes discovery of net new leads, recovery of lost accounts/opportunities, and cross and up-sell activities in small accounts.
Responsible for partnering with the Field Sales Manager (FSM) in their assigned territory or market segment and deliver qualified leads to the product specialist to assist in increasing total territory sales.
Company Overview
At FUJIFILM North America Corporation, we’re many things to our customers. We’re looking for passionate, mission-driven people to help us continue to innovate.
With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they offer office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.
We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers
Responsibilities
Close sales and achieve assigned yearly sales goalsSource new sales opportunities through inbound lead follow-up and outbound cold calls and emails.Maintain existing low-volume customer account base by frequent and consistent outbound communication, updating key customer information and looking for opportunities to cross and up-sellWork with customers to find what they want, create solutions, and ensure a smooth sales process.Review sales reports and account specific data to maintain quarterly pool of account targetsLearn to manage salesforce.com to ensure data properly reflects territory potential and activity,with accurate customer profile, share opportunity, assets, agreements, and contact details.Work closely with the FSM’s in assigned RegionFollow up on cold and warm leads to further the sales processUse excellent oral communication and best practices in customer service when interacting with customersRoute qualified opportunities to the appropriate sales specialist for further development and closure (if applicable)Assist sales and marketing with brand awareness and product promotionsWill learn how to demonstrate an understanding of the key business requirements of their assigned customers and prospects for both current and future business needs by working with experienced salespeople to develop sales skills through real life examples.Learn consultative, solution-based sales from our PSS trainingWill learn how to maintain an effective business relationship with assigned key customers and prospects, positioning Fujifilm as a valued business partner, and themselves as a valued businessIntroduce Fujifilm products and services to existing and prospective customersStay current on the department/company’s vision, policies, proceduresPerform related duties as assigned by manager
Required Skills/Education
High school diploma or GED1-2 years in a sales, sales support, or customer service roleThe ability to learn and understand the different products Fujifilm sells including screen, flexographic, and/or wide format digital printing industry practices, technologies, products, and marketing techniquesAbility to learn the standard practices, concepts, and procedures within the field of B2B salesSelf-starterAbility to listen and pro-actively react to customer questions and requestsAptitude to learn technical aspect of product offeringsOrientation to detailGood problem-solving aptitudeAbility to thrive in a competitive team environmentOutstanding organization and time management skillsEssential communication skills, both written and verbalAbility to work with a high level of integrity and with minimal supervisionWorking knowledge of Microsoft applications including Excel, Word, Outlook, and PowerPoint.Ability to navigate company intranet site, as well as complete various on-line forms and required spreadsheetsAbility to travel with regional FSMs approximately 5%
Desired Skills
Previous experience in an outbound call center or a related sales position.B.S. or B.A. degree in business administration, marketing, or other appropriate disciplineAbility to develop innovative solutions and demonstrate good use of independent judgmentFamiliarity with Salesforce or other CRMSalary and Benefits
Up to $46,000 depending on experienceMedical, Dental, VisionLife Insurance401kPaid time Off
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EEO InformationFujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA InformationIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hlushrteam@fujifilm.com).
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