Field Service Manager (FSM), Poland, QSR Europe

Ecolab is currently seeking a Field Service Manager – QSR to work in our QSR (Quick Service Restaurant) business unit. In this role you will be responsible for partnering with our customers in the fast-food industry in an assigned territory, providing them with customer service and solutions for all of their cleaning and sanitation needs.

What’s in it For You:

· The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments

· The ability to make an impact and shape your career with a company that is passionate about growth

· The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

· Represent Ecolab with the world’s best-known food service brands and provide excellent customer service

· Develop and enhance customer relationships while providing personal customer service, advice and solutions for their cleaning and sanitation needs. Conduct food safety, brand standards and other on-site evaluations at customer locations, assessing workplace safety and environmental cleanliness

· Accountable for the achievement of sales and expenses for assigned territory.

· Provide training to customers on brand standards, procedures and products

· Perform installation and maintenance of equipment as necessary

· Complete all required reporting and updating on a timely basis

· Proactively looks for sales opportunities at store or franchise level.

· Partner with Ecolab Account Management teams to solve customer issues and assist in program development

· Maintain professional credentials and remain knowledgeable on current governmental regulations and industry practices

· Complete food safety observations based on the customer’s required visit frequency (monthly or quarterly) and evaluate each department for improved operations

· Meet with store management to provide feedback and findings after the store survey is completed and make recommendations for improvement

· Plan and execute an efficient daily route to maximize effectiveness and productivity

· Work with external service providers as needed and in a cost-effective manner.

· Work collaboratively as part of a diverse Ecolab team

Minimum Qualifications and Experience:

· 3 years’ experience working in QSR or other relevant food service industry

· Hold valid driver's license and acceptable Motor Vehicle Record

· Spoken and written Polish and English language

· Ability to interact effectively with others, including senior level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.