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Finance System Manager

 

 

Key Responsibilities and Accountabilities:

 

Oversee day-to-day system maintenance of financial applications to ensure availability, stability, and performance. Coordinate patching activities across environments in collaboration with IT and system vendors, ensuring minimal business disruption. Manage and execute User Acceptance Testing (UAT) during system upgrades, enhancements, and new module deployments. Administer user maintenance, including access provisioning, deactivation, and user role reviews in line with audit and compliance standards. Design and deliver training programs to finance users for both existing functionalities and new system implementations. Act as a project manager or key workstream lead for finance system integration, enhancement, and rollout projects Support functional design and build of new finance systems and modules being introduced as part of global transformation initiatives. Coordinate with global finance and IT teams for requirements gathering, system configuration, testing, and go-live support. Ensure data integrity and consistency across finance systems through monitoring, validation, and reconciliations. Document system processes, procedures, training materials, and configurations for audit and knowledge management purposes. Serve as the point of contact for system-related issues, enhancements, and change requests raised by finance stakeholders. Recommend and implement continuous improvement initiatives to optimize finance system usage and automation. Participate in finance transformation efforts including system migrations, upgrades, or introduction of BI/automation tools Liaise with third-party vendors and consultants for system support, development, and licensing matters.

 

 

Functional & Behavioural Competencies required:

 

 

Functional Competencies:

 

Strong understanding of finance system architecture and ERP platforms such as Workday Adaptive Planning & Consol, Sun GL, Global HRIS, Proactis, or similar. Experience in system administration, patch management, UAT coordination, and user provisioning. Familiarity with finance functions such as GL, AP, AR, Fixed Assets, and Financial Reporting Knowledge of project lifecycle methodologies including Agile or Waterfall Hands-on experience with system documentation, user training, and governance compliance Strong command over MS Excel and exposure to reporting tools like Power BI or Tableau is desirable.

 

 

Behavioural Competencies:

 

Excellent problem-solving and analytical thinking, especially in a systems and process environment. Strong communication skills to liaise between finance, IT, and business stakeholders. Ability to manage multiple initiatives and timelines in a fast-paced, evolving environment. High level of accountability and ownership in system-related deliverables. Team-oriented mindset with a willingness to mentor users and promote adoption of technology solutions Flexible and open to working across time zones and global stakeholder environments.

 

 

Qualifications and Experience:

 

Bachelor’s degree in finance, Accounting, Information Systems, or related field; a post-graduate qualification (MBA, CA, CMA, or equivalent) is desirable. 10+ years of experience in finance systems management, integration, or financial IT support roles within a multinational or shared service environment. Proven experience in supporting or leading system implementation, upgrades, and process transformation initiatives. Exposure to the insurance, financial services, or broking sector is an added advantage Strong documentation and governance orientation aligned with audit and compliance frameworks

 

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